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February 2024 by linda mckinny
I absolutely would not recommend the person sent to tune my piano. He hit one key and said it was 125% out of tune and would cost multiple trips and $650 to tune it. I immediately told him just to put the top back on. He charged me $225. When I scheduled this I told them it was a simple student piano my children learned on and that it had been moved and not tuned since. I think the fee charged was excessive.
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January 2024 by George Clark
I would give 20 stars if it was an option. From sales (Hannah Gist) to the install team, AMAZING! Great pricing, quality, service, and very prompt on their delivery. Can’t say enough good words about Gist Piano. These guys and gals could show other businesses what customer service is about. Thank you Hannah and team!
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January 2024 by Julie
We took our daughter to visit this weekend. We met the man that builds and repairs the pianos! He gave us a tour of the facility and let her play to her hearts content! When we are ready for a purchase we will definitely be buying here!
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December 2023 by Sarah Follensbee
This place rocks!
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July 2023 by Melanie Hale
Used Gist Piano Moving Service. From the first call to the move, everything went perfect. Thanks guys!
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February 2023 by Steve Wynn
Gist just recently installed a new QRS Pianomation system on my Young Chang grand piano to replace an old obsolete Pianodisc system. I couldn't be more pleased. The system is great and I got it back just in time to really enjoy it during the holidays. I highly recommend them!!
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January 2023 by Suzie Wilson
I had a wonderful experience with Hannah Gist as our salesperson. She was very professional and helpful with all our questions. She also didn’t hover over me and as a beginner pianist I appreciated that. My husband bought me a beautiful baby grand with the most amazing tone. I couldn’t be happier.
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February 2022 by Albert Murrian
I am 100% satisfied with my purchase. Would recommend to any pianist. Great service too. My piano was delivered on time without any issues.
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December 2021 by GREATIMPROVEMENT
Super knowledgeable and helpful, family owned business. They made buying a piano an amazing experience.
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October 2021 by Edwin Uhey
Loved being able to play all the beautiful pianos and purchasing one the same day i.was there. Great staff and I cannot wait to get the piano In my house
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September 2020 by Naphtali Vittitow-Campbell
Love the atmosphere
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August 2020 by Patricia Olsen
Great service
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June 2020 by Lindsey Lucas
I love this place! They had a nice selection of used and new pianos, Jeff was so friendly and helpful, it was like piano shopping with a friend. I never felt pressured during the entire process, and I came back to play the pianos multiple times. Everyone was very friendly. They also have a workshop where the technicians work on the pianos on site. They are complete experts. I would highly recommend shopping here, and I will be back when I'm ready to upgrade!
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March 2020 by Dennis Cooper
I used Gist to move an upright piano. The pros, calling and scheduling was a breeze, and the price was very fair. Outside of that, the experience was not great. I was scheduled for a 9-11am time slot. I had to take time off of work, so I had the scheduler confirm multiple times that the movers would be there by 9:30, and that I would receive a call when they were leaving their facility (20 min away) so I could meet them. The scheduler was adamant "You're the first move of the day. The movers usually head out around 9, so they should be there around 9:30. They will give you a call when they are headed that way." When I hadn't heard from anyone at 9:45 I panicked and thought they'd forgot to call me so I headed my the old home. No one was there. I proceeded to speak with the employee working the phones, I believe it was Matt, and he had no reason for the movers being late and said they should be there. We spoke one or two other times and I could never get an actual answer why the movers weren't there or what was going on. The movers called around 11:10 and said they were a few minutes away, thankfully I was already waiting at the residence. They finally showed up around 11:15, nearly two hours after the time I was told they'd be there. The move itself was fine. The movers were ok. Two of them kept to themselves. The guy who led the charge, I think his name was Chuck?, was polite and professional. They did the move quick and no damage was done so I am happy about that. I had planned to have it tuned, but after the frustration of the move I'd like to give someone else a try. Gist probably does other services very well, I can only speak on behalf of the move I experienced. But do consider this example if you're planning a move, especially if you're someone who will have to leave work to do the move. They will get the job done, and they'll do a decent job. But if the schedule goes awry, don't expect them to give you answers or to go above and beyond in any way to make up for their mistakes.
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January 2020 by Kirk Esarey
My wife and I spoke with Hannah Gist about getting our little ones started with piano lessons. She was very helpful and I would recommend Gist to anyone looking for a piano. They even tune, move and service pianos!
