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March 2024 by Victoria Y.
I walked in GNC and was not greeted at all by the girl at the counter. Spent 15 minutes in there and she didn’t say one word. She was more interested in her phone than her job. Rude and terrible customer service. I will no longer purchase anything here.
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March 2024 by Eric McCoy
The last 3 times I’ve came here they have not been open at 10. I have fully switched to First Phorm as the company and product is five stars. I occasionally come here when I need pre work out fast and can’t wait on my 1st Phorm shipment (my fault because I wait till the last minute to order). But then when I come to give ol gnc a shot they are closed. Literally writing this in the parking lot as still waiting (10:23 am now on a MONDAY). Seriously you would think now would be the time to be open because people like me are trying to get my stuff to work out now. Just down.
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July 2023 by Mary Helen S.
I have been to the GNC in Middletown 3 times in the past 2 weeks. Says it is open on the website and according to the hours on the door. it is clearly not. No one there, lights off and doors locked. Not coming back.
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March 2023 by Shan G
3/10/23 Topside: Rodney spilled oil on my engine some of the oil didn’t make it to the engine. I had to put more oil in my car.Also spilled oil on the front grill of my car. Didn’t even check to see if I had coolant I had to put that in there too. Charged me 26.48 for wasting my oil. CSR: Gregory should have made sure things where ok. Maintenance check don’t mean nothing.
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February 2023 by William R B.
I recently went to this gnc and the customer service was less than par. Upon entering I noticed there were at least 5 guys in there. I only noticed 1 worker and he did speak when I entered but that is where the customer service ended. I grabbed my items and went to the counter. I couldn't put my stuff up there because Dylan had his lunch up there eating it. I only know his names because I asked, he was NOT wearing a name tag! Once he rang up my stuff he told me my total. I was going to pay him but reminded him that I was a loyal customer and knew he needed to enter my phone number for extra savings. Once he entered my number it saved me over $24. The environment was very uncomfortable I don't know what all those guys were doing there and they were playing around the store. Sometimes I send my daughters there to get my vitamins but with after this trip I'm thinking differently!
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January 2023 by James Brown
Seems to be a trend of not opening on-time. I’m here at 10:25 a.m. — the doors are locked and no one is here. Why not just close the store permanently and save people the trouble of wasting their time to shop there!
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December 2022 by Destiny Ignacio
Second time I have come to the location on Shelbyville Road during business hours and the door is locked. Hours are posted as being open from 12-6 on Sundays and it isn't open. So frustrating.
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September 2022 by Rex Robinson
Says they open at 10am. Here at 11:30am. Doors are locked and lights are off
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August 2022 by Gail Spurlock
Excellent experience, very knowledgeable sales girl, extremely helpful!!!thank you Camri
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June 2022 by Lori Moore
Camri was awesome. She's very knowledgeable and friendly. She helped us with a complicated return due to lactose intolerance issues and was compassionate and helpful. We love the GNC Lean 25 Shakes.
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March 2022 by Brandin Smith
Great customer service... very informative and helpful... Love a great experience
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March 2022 by Christian E.
Went into GNC to go get some pre-work out and was helped by a girl named Katherine. &it was the worst experience I have ever had. She is like a hardcore sales person. She reminds me of those people when you call to set up internet and you already know what you want and you are set with what you want but then they try and sale you on more products when you clearly said no thanks more then once. You tell her no you are good and she keeps insisting multiple times. Even with other customers she is the same way she try so hard to sale a membership and then lies to you saying that my membership is going to expire by the end of the month & when I check I still have another 4 months. She insists and tells you I'll hate for you to lose your rewards let me go ahead and re-new it for you it will be fast. Won't go to this store ever again just to avoid that one sales rep.
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September 2021 by Staci Greenacre
Great helpful staff, they will bend over backwards to get you exactly what you want!
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July 2021 by Emails Mail
Great and happy and helpful people there
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June 2021 by Ad Johnny
Great place to get the essential vitamins. The staff is on point and always courteous.
