Goodwill is a thrift store with a large selection of clothing, some furniture, and home decor. Many reviewers note the staff are friendly, warm, helpful, and lovely. The store is well organized but can be so full it is difficult to walk around. There is a limited selection of items like children's books and CDs. A common complaint is high and overpriced items, with prices compared to a regular retail store. Specific mentions include expensive t-shirts, used bookbags, and everyday items priced higher than retail stores. However, other customers report good finds and value, like hardly worn pants, toys, and discounted items on half-price colored tag and 99-cent Sundays.