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February 2024 by E H
As a significant amount of people have said.. this place has very rude employees and they take items for themselves. Considering the amount of bad reviews on this particular topic you'd think action would be taken. But obviously goodwill doesn't care. There's a solid chance you'll be treated poorly by the workers and that's just how it is, according to Goodwill. (Because if they cared it wouldn't be a reoccurring complaint).
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December 2023 by Mike Duncan
Confusing price board. extremely rude service .My first and last time at this location .
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October 2023 by Peace Serenity
it was a zoo with lots of rude shoppers i left won’t be back ?♀️ the set up is chaotic
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October 2023 by Christopher Laswell
I visited this store for the first time today. What I seen and heard there today was awful. Overheard some of the employees/workers there cracking up and laughing about telling there boss manager that another employee/ coworker had a body odor "probably from working and sweating,,, Boy I hope they get reported and fired. To make jokes and laugh about something like that isn't something we need in those kind of stores. Definitely will not go back there for that reason alone. I walked out shaking my head
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June 2023 by suhair fadhil
We went here for furniture but we didn’t find! most of the store is clothes! I’m giving it five stars for the organize,clean store and for friendly staff
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June 2023 by indydave67
Great store with awesome selection. I’m there weekly.
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May 2023 by Liz Johnson
My first time shopping at this Goodwill location. When you walk in, to the left there is a rack of T-Shirts that have a price of $1.99. I picked up a few and continued shopping. When I got to the register, the lady rang everything up as $5.49. I told her the T-Shirts were from that rack marked $1.99, and she said they must have been there by mistake because those are only for "100% cotton" T-shirts. I thought nothing of it as there was a line, and I didn't want to cause a fuss, but when I got home I looked at the items myself and my son picked up, and 3/5 T-Shirts were "100% cotton"!!! So basically I over paid $10.50. The cashier should be able to differentiate, or at least be able to read the tags, and the sign should not say "T-Shirts $1.99", it should say "Cotton T-Shirts $1.99". In addition, I was using gift certificates and she didn't know how to ring them up and the manager, I believe Shawn, had to come help her. That wasn't a big deal because everyone has to learn, but the fact I was overcharged $10.50 is not acceptable.
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April 2023 by Pretty Istbitchalive
Pretentious rude old grandma's shopping here who invade your personal space. Disorganized checkout situation. Not pleased in the slightest ill never be back
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April 2023 by Christina Robertson
Went back to the same store and was approached by an employee who told me corporate showed him a picture of myself and a few other ladies shopping in the carts. Why are they sharing my photo with employees because at that time it was up to the person pulling the cart out. The employee came to me and said, “I just saw a picture of you and other ladies in my cart and this will not happen again”. I felt threatened and singled out because everyone goes in the carts. This is the straw that broke the camels back. After spending around 8,000 in that store last year I will NEVER go back and spend another penny. Corporate should be more concerned with the clothes spread out all over the floor, products thrown about the store causing safety hazards (slipping/falling). Corporate sits in an office taking pictures of customers when they should get off their butts and visit the stores and STOP taking photos of those supporting your store.There’s a tall lady, brownish hair, somewhat old and always screaming at other employees. She’s usually in the back but does come out on floor. A cashier was calling for help and she comes out of the back and screams, “I heard you the first time”. I’ve also seen her be very rude to customers. They favor some customers at this location. They are allowed to go through the carts but then they yell at others for the same thing. clothes scattered all over the floor creating a safety hazard.
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April 2023 by Jamie Jones
Their prices are way to high on some things
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February 2023 by Michael T
They did a good keeping up with the mess some customers left behind. Items are organized in a classic fashion.
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February 2023 by Danny Adams
You can't beat the prices or the quality. I love the search an what you can find with a little effort.
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February 2023 by Christopher Stull
Phone isn't working and there are no hours listed for donation times.
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August 2022 by Mika Heinze
I love blazers for work, I love Goodwill on Brownsboro Road. I found 10 Blazers that fit me size 12 and 14.All under $100 for designer brands and gently worn Blazers!Will definitely return and I will keep donating my bigger clothes to the Goodwill.
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August 2022 by Mary Gallagher
Nice, clean and organized! Most prices were quite reasonable, some of the clothing was too pricey. I definitely recommend stopping in!!