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January 2024 by M&D Property Services
You can't go wrong with Greg and Tracy-Blair. The staff is super knowledgeable and never disappoints. Great service as expected.
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December 2023 by Megan Jacobs
I noticed that my most recent bill had my old address on it, but it was correct everywhere else so I called to update it. The next day I received a bill for $348 with no explanation. When I called to ask what it was, I was told that when I updated my address it went back to underwriting where they increased my rate because of the neighborhood I now live in (even though they had my correct address everywhere else). I asked to speak to someone who could tell me why exactly it was so much and I was just told 'no'. What a terribly disappointing experience. We now have to look for another insurance provider because of the increase.
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December 2023 by Katana Jones
I was having an awful experience with the customer service 800 number when dealing with a claim I went to my local office where Mary Beth and pretty much every one over there was extremely pleasant and sweet and completely changed entire experience from something dreadful to one I am excited about although my claim is ongoing I just want to thank the whole crew
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December 2023 by Gil
Jason was friendly, professional, and a HUGE help with my car insurance. I would recommend him as an insurance agent to anyone who needs it.
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November 2023 by fred liggin
Ms. Karen-Gant did a great job assisting in answering all my insurance questions. When I'm ready to grow my life insurance I'm going to her, she's great!
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October 2023 by Moe Gyi
I have intermittently been associated with State Farm for a considerable period of time. One of the factors that motivates me to remain using service at State Farm is the exceptional service i have received from MAYA.MAYA’s exceptional communication skills, extraordinary ability to build relationships, friendly demeanor, unparalleled service, and profound expertise in her work are very impressive.Furthermore, her reliable and dependable character is a crucial factor that motivates me to continue utilizing the services provided by State Farm. State Farm is fortunate to have an exceptional employee like MAYA, whose contributions positively impact others.
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October 2023 by Karen Stevens
Karen Gant-Taylor was super helpful and mindful of my situation in making the changes to my insurance. Thank You!
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September 2023 by Allison Ray
I switched to this Agent as a result of Mike Shelton’s office staff dropping the ball; I’ve been with State Farm for 10+ years; and always on auto pay. Recently, I spoke with a total of 5 people from this office and no matter how many times I explained the issue, they would try to help and then nothing. I was told last week I’d get a call back as to why a policy “magically” disappeared and haven’t received a call. I left a voicemail Tuesday and haven’t received a call. Everyday I see commercials about how helpful Agents are and until last year, this was true. I’ve spent a year trying to get this squared away and still cannot get to a resolution. Mike Shelton and staff royally made a mess of my account to the point, no one can get it resolved and now they don’t respond. I’ve decided after 11 years to make a move to another company. Similar reviews left for Mike Shelton with State Farm. It would be nice if this office could show some integrity and either follow through with their commitment to assist or tell me they cannot help. It really bothers me when they offer to help and then don’t. I’m happy to pay for my coverage, however no one can seem to give me an accurate number.
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September 2023 by Jooyong Kim
I had a great experience with Greg Haus and the staffs (Karen and Joseph) with car and rental insurances. Everyone is very timely and helpful with their responses.
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September 2023 by Kelly Carls
We had been with one of those big, faceless online-only insurance companies. Eventually, we got tired of having to call a 1-800 number, getting transferred around, and never talking to the same person twice.We switched to the Greg Haus Agency earlier this year, and are very glad we did. During the initial sign-up, they were very thorough, asked lots of good questions, and really got to know us. They also worked to find all the different discounts we might qualify for. As a result, not only did we get better service than we were used to, but we also saved a few bucks in the process.Every single time we have had a question, there is a local person right there to help us, either on the phone or face-to-face.We're very happy with the service we have received, and highly recommend the Greg Haus Agency.
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June 2023 by Emma Cann
Karen is wonderful! She was so patient, helpful, and thorough! Insurance can be complicated, but I’m thankful to have such a friendly person to work through it with at Greg Haus State Farm!
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May 2023 by JaLayah Harris
Greg haus has the best firm in louisville. My starting insurance for a 2023 corvette was $1000. After talking to Greg haus he bumped it down to $650!! I love State Farm!!
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March 2023 by Danielle Stallard
Karen was very helpful and went out of her way to ensure that I received the best service possible, I highly recommend Karen!
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February 2023 by Laurie Mason
My agent, Dan Mueller, is the BEST! He's professional and a pleasure to deal with. Always has the answers for me and is quick to respond to my emails and phone calls. This is one reason I switched to State Farm. Dan you ROCK! Great Rates on my insurance needs, too!
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February 2023 by Sheila Bottjen
Great Customer Service. Prompt with any requests. Dan Mueller is always quick to help.
