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October 2023 by Kenneth Allison
Scheduled an appointment to file my taxes from 2019-2022 and was told to turn my paperwork in on April 10th, 2023. Was not given an Outline/Detections on how to organize my filing but was told my Information was Good Enough and the Accountant would be in contact in Changes need to be made.Came in every other day till April 18th to see if any Comments were made by my Accountant and was told by their Receptionist everytime that my Accountant would reach out if there was any Issues. The Receptionist couldn't confirm if there was an extension madeor my 2023 1040 form, but saiderything should be fine.
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September 2023 by Dave Woodland
Please, please, please avoid this company like the plague. I was told back in February that my 2022 taxes would be filed with an extension. Still to this day I cannot get ahold of anyone at the company to find out what is going on. It’s been one thing after another. I have reached out countless times through phone calls and emails and have never received any updates.Do yourself a favor and find a professional and reputable tax account. This company is not that.
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June 2023 by Robert L. Penick
Everything Mr. Crawley said last month is true. This has been a nightmare experience. Dropped my taxes off at least three weeks before the deadline. Got them back two months after the filing deadline, and they charged me over three times as much as the year before for the same taxes. So, I write the checks and immediately mail them from inside the main post office. The IRS was okay, but KY Revenue says I owe them over a grand because I waited so long after filing. Even the tax guys inside Walmart wouldn't do this. These folks could mess up a two-car funeral, and it's costing me a lot of money.
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April 2023 by Brian Crawley
Worst service I’ve ever had. Have been waiting for my business taxes to be finished for almost 2 months and still have not received them. I was told that they were finished and so I made the drive there to find out that they had misplaced them. Then I was told they would be rushed and finished immediately. When I called 3 days later, the owner has went to the hospital so now I’m being told that it won’t be anytime soon. I’ve had to file an extension on my personal taxes and business taxes because of this company. Given, they recieved my information 6 weeks before the deadline.DONT WASTE YOUR TIME HERE!
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February 2023 by Donna Morton
Lilly is awesome. As well as everyone else. Been going there 4 years now and plan on never going anywhere else.
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April 2022 by Heather Graham
We have going to Highland Tax and Accounting for 4 years. We have rental properties and personal tax needs. We trly love the professional and proficient work they've done for us. Thanks Lilly!
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March 2022 by K F
I'm an independent contractor, and I don't trust my ability to do my own taxes. The ladies at Higlands tax are competent and friendly. I have been with Lily the past 2 years and will continue to have my taxes filed here. I definitely reccomend if you want to avoid the big corporations and have the process thoroughly explained to you.
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March 2022 by deborah d
Lilly is kind and caring and knowledgeable and has helped me negotiate through a horrible disaster (of my making, not hers) with the IRS. I would recommend this business to anyone who needs help with their taxes. Wholeheartedly and without reservation.
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June 2021 by Bubbles Burton
I started using Highland Tax and Accounting at the beginning of the year, I needed a lot of help and they were wonderful!! The were so amazing and easy to work with!!! Super helpful!! I would definitely recommend them to everybody!!! Lily is so nice and will explain any and everything to you if you have any questions about anything you were working with!!Thanks lady’s!!
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April 2021 by Laura B.
Great place to have your taxes done! Belinda is super friendly and kind. She is so knowledgeable and up to date on all the new tax laws. She also takes the time to explain everything. It almost makes me not dread tax season anymore! :)
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March 2021 by Susi S.
Belinda Pinotti is just wonderful. We found her almost accidentally, years ago, when a friend literally opened the phone book to a random page in the accounting section and looked away while hitting the page with a pencil tip. Happy accident! Belinda has been a great accountant. She not only filed our taxes. She has advised us over the years as our needs changed, including answering questions and helping us deal with issues that came up outside of tax season. Priceless!
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March 2021 by Catherine Greene
I used Highlands Tax & Accounting for the first time this year and had a wonderful experience with Lilly. She was timely, professional, and answered all of my questions clearly. I've gone through three accountants in three years and the others were slow and/or didn't communicate and/or couldn't answer my questions, so this was a delightful change of pace!
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February 2021 by Nancy Alvey
Belinda is the best! I wish we had found her when I first opened my business. You do need an appointment, so call early.
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November 2020 by Robert Lee
they are greatam not going any vwhere!!
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September 2020 by Kegan Kegley
Fantastic accountants, you'll never want to back to H&R block after going here.
