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February 2024 by Hemant Govekar
Horrible experience at this hotel. Overcharged on last day, and they say they will refund in 7 days.
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February 2024 by Cody Salyers
I checked into this hotel on the same day as the day I booked using a third party app . There was some miscommunication between the website and the hotel but Josh was super quick to fix it, and not only fix it but upgraded me to a suite promptly! the room had everything I needed plus more and Josh was so helpful with local Recs. And also ensured me parking would be safe. this hotel is centrally located to everting you need downtown and in the quaint and cute area of nulu! Would reccomend.
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February 2024 by Martin Cabela
Liked the hotel, staff are very professional and accommodating.Love the rooms with plenty of counter space and full size appliances.Location was not busy to not a rush to find parking, etc...quick walk to Nulu. Restaurants in walking distance.Did not like the homeless guy making constant rounds to catch people as they were coming and going. From the pool we watched him walk laps around the building for opportunities.Parking was by phone...my wife put in her license plate number, not mine...prepaid 2 nights, got a ticket to pay first night, not sure we will get the refund....
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February 2024 by Melissa Muirheid
I've never stayed at this property before but definitely will again! The towels are super soft! A refrigerator, a sink, a microwave and all the amenities! Tons of spacious room! Will definitely stay here again!
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January 2024 by Mae West
Room wasn't refreshed the whole 3 days we were there. Probably won't go
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December 2023 by Alvaro Hernández
The air not
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December 2023 by Amanda Stankorb
Very clean . Fresh linen. Fresh coffee. Nice big
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December 2023 by Samuel Breslin
Went here for an event. The front desk guy was so surly and rude. Just grunted at us when we asked where we were supposed to go. I left the space to use the restroom and he was asleep. Very weird.
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December 2023 by Jason Roe
My wife and I had an amazing stay. Location to Bardown Road and Nulu makes it extremely convenient. The small things in the room made stay an ease with extra shelf spaces, a well thought out shower with selves, DirectTV with more channels than any other hotel. Also, very clean, comfortable, and quiet. Friendly service and staff. A few restaurants right outside is a nice extra. My only suggestion would be to relook at your hot breakfast offerings. Don't know if this is brand requirement.
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October 2023 by Nathan Jones
2nd floor smelled like an overflowed toilet on first day. Contacted front desk with no resolution. Third day, the whole second floor smelled of weed. And I found I had no towels or wash cloths the last night. I contacted the front desk and they did not bring me any. The next morning I called with the same request and they said they did not have any towels and wash cloths.
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October 2023 by Kirsten Jackson
My best friend and I came to Louisville for a 3 night stay to celebrate our birthdays together. Our room was clean and had a great kitchen setup. We couldn't get a 2 queen room, but fortunately, the sofa was a pull out bed. This is a budget friendly hotel and within walking distance or easy driving to many things we wanted to see and do. We were pleased that a room card was required to get into the lobby from the street. Only had the complimentary breakfast once. Seemed like a good amount of options and the breakfast sandwich I had was basic but tasty. Our shower was out of the body wash, but we had our own on this trip. Also, exhaust fans in the bathroom are always a positive. Other than these minor troubles, we enjoyed our stay and would recommend it. It's not fancy, but it's in the Hilton family and suited out needs perfectly on this trip
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October 2023 by Diva Hill
Security is good here .They don't allow anyone to just come in and go to ur room . I came down to see my company and was questioned about it didn't understand that .They have big fridge in the room as well as sink, dishwasher,dishes, silverware and stuff to cook with and a Microwave ?no stove .No room service. Pet friendly. Nice indoor heated pool ,workout center 24 hour laundry ,and dry cleaning which costs .I cut my tongue on one of their spoons while eating my cereal one morning when i brought it to their attention they just threw it out and didn't say anything this could have been a child . So for safety of others I feel they should bring to their housekeepers attention to look so silverware to make sure it's not been cut up from their garbage disposal ?....Rooms: Clean no trash bags in the rooms .Also they provide shampoo, conditioner,body wash in the shower but glad I always bring my own because mine was empty.Safety: They have good security here.Off st parking .
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September 2023 by John J.
This is one of those absolutely terrible virtue, signaling hotels that has some kind of motion detector, or some other nonsense, the shut off your air conditioning when you leave your room, so that when you come back at the end of the day, your room is sweltering, hot, muggy, terrible, and uncomfortable.This was during a trade show when they charged well over $300 a night. Let's be honest, they don't care at all about "the environment", they care about cutting their electric bill cost to make customers stay in an uncomfortable room, without passing along any discount to the customer. I do not pay $300 a night to WHERE THEY DO NOT HAVE AIR CONDITIONING!!!
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September 2023 by Benjamin Wassung
In a good location, right by NuLu, so close to many places to eat, music, shops, UofL. Front desk staff were very nice. The good ended there. The room had red paint randomly on things, the tile in the bathroom, the phone and remote. Speaking of the bathroom, not being cleaned well, mostly crusty bits in the shower. Breakfast was pretty bad as well, I ended up walked to a hotel in NuLu 5 minutes away for a great breakfast.
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August 2023 by Sara Rabstejnek
Love this hotel and this neighborhood, we stay here on every trip to Louisville. The Nulu location is perfect, within walking distance to Whiskey Row, including multiple distilleries just 2-3 blocks away!Also, the entire Nulu neighborhood has so many fun restaurants, shops, and breweries if you aren't in the mood for Bourbon!The entire staff is very friendly and helpful, especially Josh at the front desk! The biggest perk is free street parking! If I had to find a flaw, the pillows are a little uncomfortable, but nothing too bad!Nearby activities: Within walking distance to Whiskey Row in one direction, and Nulu restaurants and breweries in the other
