H&R Block is a professional and friendly tax service that customers trust and visit annually. Many clients appreciate the knowledgeable and patient staff who take the time to assist thoroughly, often going above and beyond. One reviewer described a visit that lasted nearly two hours, highlighting the staff's diligence and dedication. The team is generally consistent in providing good service, with staff members remembered from previous years, which adds a personal touch. While most experiences are positive, there are occasional frustrations, such as delays in processing taxes or paperwork, but helpful staff members handle these situations well and ensure issues are addressed. Overall, customers find the staff professional, courteous, and efficient, making H&R Block a dependable choice for tax preparation.
I had the wonderful experience of working with Jeanna C. She was super patient, professional, and diligent. Our 15 minute visit turned into almost 2hrs of her helping my wife and I.
10/10 promote and give pay raise immediately!
November 2022
Jeanna was so kind and I was in such a hurry, she was very patient with me and super personable.
September 2022
Charlene was nice and explained everything to me very helpful
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee