-
March 2024 by Ruby Star
Michelle McMunn was understanding of my complicated taxesShe’s easy to work with and friendly. Tax season makes anyone jittery but knowing Michelle’s there for me next year takes the pressure off!
-
March 2024 by Veronica Hiriams
The agent was very professional and knowledgeable
-
March 2024 by Teri Marie
My preparer, Isabella, is professional, knowledgeable and personable. Great sense of humor. Made the task of tax filing... fun!
-
March 2024 by Sandy Sanders
So glad that I used H & R Block office to help me file my taxes. They were easy to work with, very thorough, and professional. Thank you David
-
February 2024 by Clancy Powers
Speedy, careful service.
-
May 2023 by RosaleeAnn Boyle
Clerk wasn't too friendly
-
July 2022 by Joe Napier
Eleanor was more than just my professional agent she was a very outgoing and caring person that went out of her way to help me out with the extras she had laying around in her home life.
-
April 2022 by Tom Powley
Priced way to high. Simple tax return with only 2 deductions, but because they totaled just over $5000.00 you added $170.00 to a $140.00 return for a total of 320.00. Last year it cost 160.00 for a CPA. WITH OVER 7000.00 in deductions.
-
April 2022 by Darla Bowman
The person who prepared our taxes was very likeable, knowledgeable and professional.
-
April 2022 by Lisa Harper
Mary is very knowledgeable and puts one at ease.
-
March 2022 by Kevin Kaelin
I was helped by Claudia Huddleston. She was a true professional and helped me with my 2021 returns.
-
October 2021 by Sara Elliott
The main reason I'll be coming back to H & R Block for tax preparation is Teri Hallmark, tax pro manager for Lebanon, Kentucky. I had a great deal of trouble scheduling tax prep in late September when many of your offices are closed. Your national hotline and website referred me to a closed office, and then to other locations where my appointment was scheduled and then rescheduled.The the process was very frustrating -- until Teri got involved. She was professional, helpful, personable and kind. Were it not for her intervention on my behalf, I would, frankly, be furious with H & R Block's lack of reliable customer service out of regular tax prep. season. Whatever you're paying her, it's not enough.I lost my 1099 from Social Security. Teri contacted my local Social Security office to expedite a replacement. She waited quite a while on the line with SSA, finishing my taxes while she was on hold. She was remarkable: thorough, efficient and never once condescending or exasperated with my lack of knowledge or preparation. I keep hearing about southern charm, but this is the first time I've seen it in action. Go, Teri!
-
September 2021 by Joshua Fast (Josh)
Everytime I go thru h and r block and ask for the early tax loan I get denied yet when I go to jackson Hewitt or to another tax preparer I get approved instantly. I went to h and r block out of convenience this year but from here on out no matter how convenient it is, I will not be returning again. I get better results for my money everywhere else so this will be my last time here!
-
April 2021 by Marina Aiudi
Been working with Terry Hurst for a few years now, challenging years. He always does a great job and guides me through new tax guidelines. He tries to get me the most refund possible for my situation.
-
March 2021 by Robert Minshall
As usual, Claudia was friendly, very knowledgeable and answered all of my questions. It is always a pleasure to work with her.
