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November 2025 by John Ritter
Tremendous and trusted staff and service. Highly recommend.
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November 2025 by Chris Corbin
Ashley took care of me as soon as I entered the door. Very clear with instructions for loaner care which was very helpful. She called me frequently to let me know progress of repair was going. I will use their services again. Thank you!
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November 2025 by Charlie Mitchell
This place is amazing. I have never needed any real “repairs” on my car until now, and found this shop on Google because of their good reviews. I came in on a Wednesday afternoon with some weird issues, unsure what was even wrong with my car, with having military duty on Friday and being pressed for time - and they identified the issue and had it fixed Thursday night.
Not only did they do the job correctly, but while I had to leave my car overnight, they took me home (for free), and picked me up the next day when the car was ready (for free). Never heard of a shop doing that! And the quote I got before the work was completed matched the bill exactly once the job was done. There were no surprises or “we also discovered this and went ahead and fixed this as well.”
Communication was great, and although they are expensive, you are paying for quality and excellent service! Their availability was great and I feel like they were able to get me a quick turnaround on my car too which I greatly appreciated. Thank you Don, Will, and Jesse!
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November 2025 by Mrs Lewis
Chelsea Montgomery: My experience was AWESOME , Will was great and got my car serviced in a proper manner. I will be returning for future car maintenance.
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November 2025 by Tim Kelley
Great service. First shop to ever give me a ride home👍. Lol. Appreciate the short time to do some transmission service.
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November 2025 by Beth Burns
Very pleased with Pro Auto Care. Will and Jesse are great! Very knowledgeable and explain everything. Great communication. Like the print out of inspection results. Like the text updates. I recommend!
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November 2025 by craig A
As soon as i pulled up with my transmission pretty much dead.. I noticed a couple of vehicles that were ready for pickup. I inquired what the problems were for those vehicles.. and low and behold.. the transmission. I was sold at that point honestly.. The drop off process was less than 5 minutes and they also provided me with a loaner. My subpar warranty company didnt approve my claim and Pro Auto worked with me and provided multiple options for payment. I must say, they are more user friendly than the actual dealerahip. My vehicle actually shifts smoother now than it did with the original OEM trans.. These folks are great. All in all, i'm glad my vehicle died right around the corner from this particular shop.
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November 2025 by Neil Abrams
Excellent service. Friendly and professional.
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November 2025 by Drew Whelan
Very glad I had my truck inspected by the professionals at Pro Auto Care. They diagnosed the issue quickly and were able to provide me with several options to rectify it. In addition, they also gave me a loaner vehicle while my truck was being worked on. Overall, the staff there were professional and honest, will definitely be using Pro Auto for maintenance and repairs in the future.
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October 2025 by Wes James
I’ve done business with these guys from the beginning. I have 40+ trucks and they keep them all on the road. Plus, Ashley at the front desk is on top of everything. A+
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October 2025 by Lauren Stroud
Always a great experience with Pro Auto Care! They’re professional, honest, and really take the time to explain the details of what’s going on with your car so you actually understand what’s being done. I also love that they offer courtesy vehicles. With my hectic work schedule, it’s such a relief not having to sit and wait while my car is being worked on. Highly recommend them to anyone looking for reliable, trustworthy auto service!
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October 2025 by Tim Desmond
Will was very personable and
professional! Kept us informed of the work progress.
I highly recommend their services!
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October 2025 by Autumn Lewis
I thought I would share my experience of Pro Auto Care. First its very convenient and I'm very thankful they have loaner cars. Everyone was very nice and the work they quoted did seem honest and I like how its shared with you to view and approve.
However my appointment was for 8am Monday. In and out with a loaner easy enough. I approve the work on Monday afternoon after receiving it rather quickly. Then nothing. I followed up on Tuesday. Mind you this is just an oil change and 2 back tires. Something that would have taken maybe an hour or less at any other shop. I call Tues and he says they're waiting on tires...I'm like okay kind of weird but ok. I call again on Tues later in the day and speak to the Manager, Jesse. He says their system to order was down on Monday and so they were a bit backed up and mine would get done first thing Wed morning. I am still understanding at this point because I know AWS had some big outage on Monday. So I laugh with him and say I get it I just thought this is taking exceptionally long for work that is usually quicker.
Wednesday comes no call by noon so I go there. I'm not mad but I'm irritated but also I'm off work this week so not a huge deal but still its an oil change and 2 tires...
He says he's at lunch right now but we will get it up and worked when he returns. That didn't happen either. So I came back at 4 and sat and waited until it was done. Where they said we have a new machine for tires and its a different set up so the guy is slower getting it done. I can understand that. It was up and being worked on finally. I got it at about 430 on Wednesday.
Pretty frustrating and doesn't quite make sense for the work. I can only assume they just kept putting other cars in front of mine to get done. Maybe something else was going on in the back but seemed to be plenty of guys working so I'm honestly perplexed. I have another car that needs a good amount of work that they would have gotten some business for but that's not happening. I really did like everything else about it but won't go back.
This place was recommended to me on reddit. Now that I see the low star reviews I see these are common happenings here. I guess they pick and choose who gets good and timely service. Which is fine there are 1000s of other places to go to. I will not recommend this place to anyone!
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October 2025 by Qazi Asif
One of the worst place to do car servicing. Total Waste of time and money. While they mention affordable transmission repair in their sponsored ads they don't do it at all and didn't bother to check once the transmission for which I was concerned and later asking to replace it with double the price which others are charging. Learn to deal with customers and acknowledge their issues instead of bogus check on their vehicle and then charging for it.
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October 2025 by Aaron
Blown water pump on a 2008 Camry. PAC handled the tow and did an awesome job on the repair! Will definitely use again!
