-
March 2024 by marla floyd
Had a appointment at 12 pm walked there was supposed to open at 11am waited until 12 still no one showed up someone else had a appointment they where a no show for 2 people bad business
-
March 2024 by Devin Antinora
"I had the pleasure of working with a highly efficient and understanding person in upper Managment With Jackson Hewitt. Laura Layton who assisted me in retrieving my Prior years taxes Documents Had them in my hand by the end of the day. Her professionalism and quick work made the process easy and stress-free. I am truly grateful for her help!"Grade for Assistance: A+
-
March 2024 by Lola Lochard
I will not go back to Jackson Hewitt to File my Taxes ever again exspecially since any where else I could File for 100% Free without way to many Fees & the Tax prep put my Unemployment n totally Wrong !I think Jackson Hewitt might become a Thing of the Past !
-
March 2024 by Mz Janet
The rep at this location is a little more knowledgeable than the other so called "tax experts" but none the less my return was an error 2 consecutive years and the manager at this location is useless and that's even if you get a hold of her. 71% of my return was absorbed by fees, some of which were supposed to be optional but weren't even disclosed or offered; just added to my return without my knowledge or consent. They do not honor their quarantees and all of their marketing is a scam. There is no accountability and the 800 number can't help with anything. If the risk is still there working with them, than you're better off using an online system and assuming the risk there for free as they offer the same. As long as I have been a customer I would have never thought but you live and you learn. ASK FOR A PRINTED COPY BEFORE YOU LEAVE as they will discard you afterwards even if the error is theirs.
-
February 2024 by Naquisha Conn
My tax pro was amazing. Lannell Martin is the best go see her ASAP‼️
-
January 2024 by John Singleton
Lennels was AMAZING. Great explanations of the process and very professional. Thank you lennell!!!!!!!
-
December 2023 by Trudy Mays
Mrs. Summers is awesome!!! Had a fast and pleasant experience for refund advance appointment. Definitely recommend.
-
May 2023 by Jennifer Dunegan
She was fast and efficient and very friendly too.
-
March 2023 by Denyce Daniel
My preparer was great, fast, and efficient. Toni was wonderful! She to me what my return was. It was exactly what I got. I will be returning to her next year!
-
February 2023 by Sydney Lydian
We loved Amber! She was so helpful and took her time explaining everything to us. We will be back next year.
-
February 2023 by Vanessa Brown
I like how you can get advance. Other than that I have no problem.
-
February 2023 by Rose Keown
They were great quick and smart. I thank she done great job
-
December 2022 by Tej Matthews
Sometimes I wish it wasn't so expensive you know the fee you pay.. But they are consistent and they have wonderful people working with them and in you're best interest. Overall it's a good company, they offer advances and you can get you're pretty early as well.
-
October 2022 by Mary Bowles
I do appreciate the quick appointment I got from JH. Yet I left 1st appointment realizing I had only a personal email to reach my preparer. No document copies, no written outline of procedure or charges, no JH brochure, no business card, NO direct phone #. I sent email immediately but got no response, which left me to worry for 4 days that I had left my personal info with a questionable person.Preparer did reach me on 5th day & assured he had received my email. I told him my doubts. He is a courteous & knowledgeable man who did give me copies once we finished. He also gave me personal phone# once I asked. He had originally said business cost was $400 but gave only verbal explanation, when asked, that it grew to $572, citing several extraneous bank fees.I appreciate his service but will possibly seek a different office next time.
-
February 2022 by Jacqueline Dixon
I use Jackson Hewitt mainly for the refund advance they offer no other tax place will I go to!!!! They make sure you are knowledgeable about what they are doing and what your refund will be! I’ve been going for years won’t stop now at least 8 years!