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February 2024 by Lisa B
This store is absolutely horrible. The stock is scarce and the store is very junky and disorganized. Not even going to mention the conditions of the bathrooms.
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February 2024 by Tiffany R Harris
Wasn't bad at all
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January 2024 by Teresa Goodwyn
Clean and well lit...nice quality of clothing for a fair price
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January 2024 by Teresa Calhoun
Rude check out people
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January 2024 by roy kraemer
JC Penny's has great selection of most items ! Great Deals also :). They are short on Staff but Be Patient every Store is short staffed. & for some of the Reviews These people give Every Business they go to 1 Star - grow Up
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January 2024 by Tammy Nichols
Were kind and helpful.
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January 2024 by Cody M
I needed a pair of khakis for an event at my child’s school, so I went here and found a good fitting pair of Lee’s. The store is so desperate that they were up-charging on all the clothes. The same pair of jeans average around $36 on any other website or any other store here there approximately $56. Make sure you do your research.
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January 2024 by Jeanann Wellman
The check out line was terrible. 2 for the whole store.
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January 2024 by Denise Porter
I found that JCPenney's is definitely keeping up with the competition and overall nice clothing.. I was shocked nice up-to-date accessories too..
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January 2024 by Pamela Wilcher
I buy online and in store
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December 2023 by Ann Horstman
I thought the store was a bit junky and the prices high. I've noticed most of the Jefferson Mall stores have really fallen by the wayside.
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December 2023 by Shelia Caulk
Great customer service. Good price on the item that I bought.
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October 2023 by Sherry Anderson
Not impressed with their prices, staff were "too busy" to help and they advertise big and tall men's lothing but only had 2 racks of it and it was hard to find. We won't be back.
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October 2023 by Gary Duvall
Not a lot of selection employee try to keep you from using additional discounts and mislead or don't understand sales so they just lie. Sale said all these brands listed brands on the rack are buy one get one 50 percent off then said they both have to be that same brand they did not when I called after purchase the next day and had to go back up there to get a refund across town boo to you people never coming back again
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September 2023 by Pretty Istbitchalive
Plenty of big size (11) shoes and boots but very tight fitting and overpriced. I've seen the same shoes they want to charge 90 bucks for on sale for 20 bucks on black Friday. One pair I have I got a year of use out of and a hole is forming on the bottom now! Imagine if i spent 90 bucks originally. Jeez.