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September 2023 by Jackie Williams
I have been with Advantz Fed Credit Union for over 30 years, never missed or had a late payment. My credit is excellent, I have over 200,000 worth of equity in my home. I applied for a line of credit from my home for less than 1/4 of the equity of my home. I was told that my HELOC was rejected because I have student loans that may go into repayment in years. This is the racism that people don’t want to see or acknowledge… I am trying to purchase investment property… if that was the case anything could occur in years to come, people could die, lose their job, become disabled, etc. I pay my student loans monthly… never missed a payment. Advantz Federal Credit Union on Ormby in Louisville Kentucky is clearly exercising racism and violating my civil rights.
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September 2023 by Levonda Beckham
I have been banking here for years and I love how they run their bank
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May 2023 by Devin Davis
System goes down. No notification to their customers. You have to find out that you can’t spend your money while you’re trying to purchase things how embarrassing I have money in my account that I cannot spend ridiculous
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March 2023 by Gogetem Pockets
The customer service was great and I setup up my direct deposit and I’m also using the app. I’m looking forward to an amazing long time relationship.
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October 2022 by DK Deat
Thank you Tabitha and Troy for making my auto loan experience so easy. I really appreciate all if your help.
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August 2022 by Eary Alexander
Too judgmental, I walked in this place and no one was welcoming at all everybody just kept looking at me. No hey or nothing and they took forever to return my call, in fact I had to call them back and ask questions like really?? Glad I was approved else where
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May 2022 by Chris D.
I've had business dealings previously with JCFCU which is now Advanz CU. They've consistently remained highly competitive when it comes to rates on borrowing. I've refinanced 2 vehicles with this company, and they can't be beat! Not only are there no fees, but they're quick! Last auto refinance was completed in less than 24 hours. Would definitely recommend.
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April 2022 by patrick young
Michael Kelly and Troy Windhorst are always great! Helped me refinance my current vehicle at a much better APR! Highly recommend! Very professional and easy to work with.
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April 2022 by Taja Ferrell
I’ve been with advanz Credit union for almost four years and i mean when I say amazing place to bank at I couldn’t ask for a better credit union. Tabitha cook is my go to person anytime I need anything from refinancing my car loan or just a regular loan interest rates with them are amazing I love it here!
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March 2022 by Wendy Wright
Loved the whole experience we had and how easy it was , Michael Kelly was friendly , professional and an absolute insightful pleasure to work with ….. Thank you Advanz and Michael Kelly for helping with an AMAZING percentage rate ?
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December 2021 by Britt Hill
I applied for a loan to refinance my car. They refinanced at a super low rate saving tons of money and paying my car off quicker. The staff ( Becky, Michael and Troy)was super friendly and prompt. They were willing to go above and beyond. Highly recommend them for your banking needs!
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August 2021 by Drew Young
Worst wanna be bank in history, debit card was hacked thru the Playstation network. Dawn Skaggs called me back and told me it wasn't their problem. Worst customers service I've ever been thru. Charged me so much interest thru 2 Car loans and a personal loan, then when my card is hacked it's not their problemUpdate, this was not resolved. All purchases below were made within ten mins while I was at work. Banks want us to trust them, this letter is a smack in the face. Espically since our money is supposed to be federally insured.
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July 2021 by Tracy Middlebrooks
Advanz is filled with the most helpful, caring people in all their branches. I've never had a bad experience in 25 years. Most recently, Deborah Maddox and Troy Windhorst led us through the loan process for a new vehicle. It could not have been quicker or easier. It was actually the least stressful part of buying the car. Keep up the great work.
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July 2021 by Monica Shockley
I’ve been a member of this credit union for close to 30 years. I appreciate the excellent customer service. Special thank you to Dawn Skaggs who always goes the extra mile to help when I call.
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May 2021 by James Looper
I’ve been banking with Advanz for awhile now and I am extremely happy with all their help with getting me a new car and being the best credit union around. I will definitely recommend and use them again and again.
