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November 2023 by alune badu
Great shoes ,shirts ,bags.
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May 2023 by Destiny W
The girl that work there was very professional and helpful went out of her way to help us any way possible we loved her energy
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February 2023 by Mickey Singleton
I like their Timberland boots what can I say. I just bought a pair and I love them. They are so comfortable.
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August 2022 by David Donta
Their selection and service are both excellent.
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April 2022 by Whitney Bee
Also have a lit experience in both Journeys and underground Journeys here. Shout out to Alayla (I hope I spelled right) they helped me a lot today with my shoe issue and helped me pick out the coolest shirt!
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November 2021 by Chuckie George Jr.
High prices
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October 2019 by Crystal Dunson
I love their selection and friendly staff.
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April 2019 by lacalle502
(Translated by Google) I bought some sapatos a day before, today I tried to change them and they think me not. The blonde girl is very nasty, treating the customers
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August 2018 by Gina Martin
When I was trying to buy vans the young girl with blonde hair working said to me “Yeah we have sold a lot. I don't know why I think they're so ugly. I really think they're hideous.†When they didn't have the size I need. I don't know why you'd insult someone trying to buy shoes at your store. She was also wearing sperrys so really didn't understand insulting my cute vans
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November 2016 by Lorrie Borho
I bought some Timberlands for my boyfriend paid $201.. but i got wrong size and he just wasn't into them so not even a full 24 hours i was returning them. The girl at store was returning them for me but bc I paid in cash the store manager used the excuse that bc its a Saturday (after thanksgiving) at 4:00 they didn't have the money in the drawer. Even though the chick clearly said all she had was large bills and needed his approval. So i asked when will u have the money? On a Monday at 9am? I told him i want my money or i will call the police he demanded me to leave store bc he didn't like my attitude. I asked if I could go to another store to return they said no. So i call mall st mathew while i stood at the entrance they were helpful to me to go to the underground journeys and return them there. I did. I walked right across to the underground journeys and they returned them with NO PROBLEMS!!!!!! they had informed me that. That store has many problems. Its not like I wasn't going to buy more shoes i have a daughter who love uggs and vans. But i will never purchase anything from them again. I will from now on buy from underground journeys and walk over to journeys and show them my purchase receipt and let them know how much they are missing out bc of their POOR CUSTOMER SERVICE!!!!!!
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September 2016 by Chase Rothman
The customer service was terrible and they insulted me and wouldn't let me try on shoes in peace. Would not recommend.
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November 2015 by Adriana M
i am not s tore a zero because that option is not available. I order my shoes with journeys and i got them wrong later, so i shipped them back for an exchange and they refund my money saying i wanted to return them when i obviously told the lady i wanted and exchange and then it took forever to get here. awful service.
