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March 2024 by Angela Kalyan
We ordered 8 piece tender box, but asked to wait for fresh. The lady told us “I only have fresh in here” when I came to window asked to change the $22 box to the $26 meal. This made her very unhappy at 2 pm on a Monday. We received the very small tenders about half the size of a tender at Hardee’s, McDonald’s or Canes. Mashed potatoes were half filled(enough for 3 servings) and dry. The coleslaw was and biscuits were fresh and delicious. I would suggest to going to a different location, if you can. Management should go in and retrain the staff on food quality and customer service.
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March 2024 by Daniel Abboud
Dr.pepper was mostly water, coleslaw was warm, chciken was medicor and small. Not worth your time.
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February 2024 by Rob Eaton
I was just up there & ordered 15 wings, a pint of cole slaw and 2 biscuits=$41……..of course I did not get the biscuits. A small thing but for my money I want ALL of my order!
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February 2024 by pamela hampton
ExcellentWheelchair accessibility: Excellent
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December 2023 by Mary Nolan
Purchased food through drive thur, gentleman was helpful and courteous. KFC's food is always delicious.
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December 2023 by DJD Bumblebee
Great food, taste freshly cooked, good portions, fast service and reasonable prices. Friendly staff and very clean dining room and bathrooms! Really good! ??Parking: Handicapped parking right in front
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October 2023 by Tina W.
The Westport road site is terrible. The orders are never right. We have stopped ordering from them because we order, get home and the order is wrong. Food is still good but disappointing service.
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October 2023 by charletta gaddie
This was horrible. Went here on my lunch break and came back with two of the smallest pieces of chicken that I have EVER seen. The potatoes were stiff and dry the the biscuit is cold and rubbery. This is unacceptable to any degree!! And they have the nerve to charge $8 for this box. It should be like $3. KFC SUCKS. I will never go back there again!!
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October 2023 by Kayla B
The manager of this location is phenomenal! My order was accidentally incorrect and when I respectfully called to arrange a replacement the manager went above and beyond to rectify my order. I was unable to make it back to the store that same evening so the manager immediately arranged to deliver my order himself. My correct order arrived within 10 minutes of ending the call. Talk about your customer service! This location knows what customer service and hot and fresh food is! The manager is kind, respectful, and professional; making sure each patron is satisfied with what they want, when they want it, and how they want it!
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August 2023 by Angela Jones
Very clean, very polite, customer service was excellent!!!
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July 2023 by Tiffany Gibbs
Perfect example why I don’t eat kfc no more I asked for bbq chicken little dipped an I got a speck of bbq sauce an most pathetic looking chicken. Last time I be back to this one crossing kfc off my list in every county. Pathetic. Disgusting! I would not feed this to my dog!
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June 2023 by Jim Moorman
I really like KFC, unfortunately they do not offer Unsweetened tea at the kiosk, only sweet tea. As the only other option for me is water.. and buying a bottle inside is very expensive, I find it not possible to eat inside.With the kiosk, there is no one to ask for the unsweetened tea.
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June 2023 by Thomas Taylor
So twice in a week I've been moved enough to leave a restaurant review, unfortunately not because of great service but lousy. It's been years since I've patronized this store as they have a terrible reputation at the drive thru getting our orders wrong. So, this time we went in to order to go. But undeterred they still found a way to screw up. First of the 16 piece extra crispy bucket we ordered only the top few pieces were actually EC the rest were original recipe...intentional deception. Second we received someone else's side items...in addition to what we ordered which indicates they didn't get what they ordered. Wow again a sad commentary on the status of hiring good help.
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June 2023 by Vincent Simms
Modo cashier has the the customer service skills of a rock. The former female manager was a true professional. Like most American companies no one gets trained.
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May 2023 by Richard D.
The quality of the chicken seems to vary at this location and recently doesn't look like or really taste like original recipe KFC sides are consistently
