-
March 2024 by Kristen
The food was really good, we went early so it was fresh. Where we sat, I could see the drive thru window. The manager stood there most of the time, and when I'd look up, she would be staring. It made me feel awkward.
-
February 2024 by Terry Grigsby
Food really gone down
-
February 2024 by Nick Chesser
Asked for honey at the speaker drive thru after ordering food and was told to ask again at the window. Asked again at the window and was told ok (Same person). It was a big bag of food so I figured since I asked 2 times it would be in the bag. There was nobody at this KFC at the time. In front of me, behind me, inside, etc. Highly disappointed to get home with the family and not have any honey for the biscuits. The dad that failed just one simple task of getting honey. I know it’s a small thing (honey) but it’s the principle and goes further than some packets of honey. A very simple task that gets brushed aside. It happens in life so much that I have to say something. I hope someone actually reads this. Thanks for the great chicken.
-
February 2024 by Amber Fields
Avoid this Hillview KFC. My husband found this huge clump of hair in his drink today. This is absolutely disgusting. We immediately called them and told them what happened and they hung up on us. They took no accountability for there actions. Accident or not! We then called corporate and they had the audacity to argue with us over requesting a full refund. This is absolutely unacceptable and so freaking nasty!!!!!
-
February 2024 by Erin Trask
After eating my food and opening my cup to eat some ice u notice this glob of hair in my drink. Called the store and got hung up on by the manager and the corporate number told me they'll consider a partial refund. My family and I will never spend another penny at kfc.
-
January 2024 by KillShot
It was a little slow for service and there wasn't anyone in the lobby so that's awesome for me but the drive thru was
-
December 2023 by Timothy Liford
Terrible management. Food and service well below standards. Do not recommend this place.
-
December 2023 by Marcella Luckett
I called intending to potentially patronize this business. The phone rang and rang. So, that answered my question. They were either extremely busy? Or, closed early for the day? At any rate. A pre-recorded message would be beneficial stating your hours.Specials. If you have a buffet inside. Be proactive. If you can't answer your phone for potential customers.
-
December 2023 by Terri Chesser
Pulled into the drive through when you get to the speaker to order they have you wait more than 10 minutes then they take your order pull up. I have a car front of me waiting and a car off to the side waiting we waited. 45 minutes my husband walked in asked what was going on the little girl in the front was talking really slowly said they were waiting on biscuits. How at 630 are you waiting on biscuits? The last time we went there. The chicken was not that great tasted like the oil was burnt and old. But we thought we'd try it again tonight. We will not return to this KFC. It has been run into the ground lately ?
-
December 2023 by Mark T
Waited in drive thru for 10 min before order was taken. Now im sitting at the window, total time here 32 min and counting, no be right with you, nothing....34 min and counting. Ok, just took my payment and walked off. No food...yet. car behind me just pulled off. Now the rude little girl just said here ya go, held the food out as I took it she walked off. I WILL NEVER RETURN
-
December 2023 by Jonell Hester
Slowest KFC I've ever been to. Basically only one person working and she was very frustrated because no one else was doing anything. Order was wrong and sides were small. Biscuits were about half
-
December 2023 by Patrick Jolley
Service is taxed long waits due to being short handed. Food good, order right. If you order off the menu, be prepared to pay.
-
November 2023 by Olivia C.
If you want to wait an hour after you already made an online order, go ahead. They will mark your order ready online but then once you arrive they will lie and say your order "just came up" don't come here. The food is good but the service is trash.
-
November 2023 by Kaylee Roseberry
Lack of staff so it takes forever to get your food, even if you make a mobile order on the app or DoorDash pick up. On top of that they forgot our order and we waited almost an hour. No refund or discount was issued. Very disappointed and never visiting this location again!!!
-
November 2023 by Alexander Kesler
I did not get all of my order even after I had to wait an extra 20 minutes after ordering online and being told my order was ready. The chicken I did get was soggy and the skin wasn't even on the chicken by the time I got home. I only had half of a large fry box filled. This location is not worth your time or money.
