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April 2020 by Larry Gay
Terrible
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September 2019 by Zelma Freeman
Let me start by saying how upsetting it is that kfc is not doing 2 for 6 anymore. Thats the only way some of us can afford to eat there. It was good while it lasted and I took advantage of it numerous times. I guess my days at kfc are done. Big mistake I know im not the only one who this effects..... kfc is going to miss out on money. Back to wendys for the 4 for 4....
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March 2019 by Consumer Victim
The following review involves a KFC franchise store owned and operated by KBP Foods in Va Beach that KFC Corporate likely profits from in the form of royalties & other franchise fees. I was intentionally locked out of this open restaurant by an employee whose name tag appeared to identify him as a Team Trainer. No customers were in the store at the time. After several minutes, I began calling the store and knocking loudly on the doors and despite 3 people being on duty, nobody responded. As soon as another customer walked up, he immediately unlocked the doors, making it clear to me this was no accident. I asked to speak to someone in charge, and as the Co-manager came out of an office to my right, the cook suddenly approached the counter from my left, making me feel kind of ganged up on. I complained to the Co-manager about being locked outside for more than 10 minutes and all I got was a blank stare and no apology, as well as no explanation for why I was locked out of an opened business. I specifically asked her for a number for the franchise owner but was suspiciously given one for the Restaurant Manager, and not the actual owner KBP Foods. After filing a complaint, the Area Coach contacted me and confirmed that she believed I was locked out of the store on purpose, and that the employee that I identified as an apparent Team Trainer was no longer with the company. I believe I only visited this restaurant 4 times in 18 months and could not possibly have done anything to deserve this type of abusive mistreatment. I basically felt bullied, and could not believe it happened as I offered repeat business to this restaurant. I was advised the building was recently renovated and allegedly had only one poorly working security camera at the time, making it difficult to determine who else may have been involved, not to mention potentially risking the safety of customers & employees. As for the Co-manager, I was told she was allegedly in a walk in and did not see or hear anything. Shortly after our conversation ended, I left a voicemail for and sent a follow up text to the Area Coach, questioning how the Co-manager got back to her office from a walk in that appeared to be on the other side of the store without hearing or responding to all of the knocking that played out only moments before. I never heard from her again. I received a letter from KBP Foods, calling this a singular incident, offering me $100 in KFC gift cards. I sent an email to the executive who wrote this letter and certified mail to their CEO addressing many of these concerns, as well as stating I was offended their company valued the personal & emotional impact of this cruel & inhumane prank at $100 worth of their food, and never got any response from anyone. The only thing more disturbing than the possibility of supervisory employees conspiring to psychologically abuse an innocent consumer is what appears to be multiple attempts by various levels of corporate authority to silence or conceal the truth about this horrifying event. After 6 months of both companies ignoring multiple communications from me, I have chosen to give up my pursuit of the truth & believe KFC & KBP Foods truly don't care about what was done to me and that my rights as a consumer are irrelevant to them.
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March 2019 by James Reddinger
We no longer go to kfc. Service at the restaurants suck. And headquarters doesn't care.
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February 2019 by ANANTA KUMAR BEHERA
Love it
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December 2018 by Lava Wolf37
I love KFC and I really love this one
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February 2018 by laraine garpetti
Today I ordered a #5 Fill Up BOX. When I got there they told me no original or baked was avail.( It was 4:10PM) Store at 3905 Taylorsville Rd, Lou.KY. So I said give me the crispy. When I got home the box was short the biscuit and cookie and the chicken was over done and dried out. Called the store the manager put me on hold and never returned. How in the hell does KFC stay in business with this situation.
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October 2017 by Raymond LaGrone
Left KFC on hwy 50 in Fairview Heights/Ofallon Il. Approached the speaker to place an order and a associate started to give me the sales for the day.After the first few words I said NO THANKS so she would here me they kept on going through the routine of telling me about there special they didn't bother to stop and listen to me. Weren't concerned about my order but their routine .When I said NO THANKS that was the Q to take my order not to ignore me.I WILL NOT BE GIVING YOU MY BUSINESS AGAIN HAVE A GREAT EVENING .Time there approximately 8:30-8:35p (exit) I have not been back 10/31/17
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September 2017 by Harry Cunningham
KFC has came way down in quality, food bad employed don't care, restaurants dirty. Commercials are stupid, a grave slap in the face of MrSanders. What was finger licking good is now just chicken.
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September 2017 by Brooke Elaine
As a worker at KFC, I can honestly say that the working conditions are terrible, the general management is poor, and everything is unfair. The manager does nothing to help, yet he treats every employee like a slave. He wonders why he always gets complaints. It's because he throws everybody into something without training them and getting upset when something doesn't go right. I also might mention that he demoted our assistant manager to a crew chief, even though she is a fantastic worker, and fired our newer assistant manager for giving away food, yet the general manager got away with closing down the store early (locking doors, throwing away all food, not making employees clean anything) multiple times. It is way out of hand. Before he became our general manager, I loved my job. Now I would do anything to get out.
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July 2017 by Lisa Cruz
The food was very fresh it was just cooked. One of the best KFCs I've been to yet.
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July 2017 by gilberto arelano
had a terrible experience @ one of their locations, wrote corprate. over a month later i get a call from a restaurant basically asking me to reiterate everything i stated im my letter. restaurant claimed to much time has passed to do anything. i told them i wrote corprate almost a month & a half ago, & they sed it was still to much time. thumbs down for kfc corprate hq taking 40+ days to acknowledge my letter, & still doing nothing to rectify the issue i had.
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May 2017 by june myers
PLEASE DO NOT GO TO THE KFC IN CRYSTAL RIVER FLORIDA!!!! Went last night and wish I would have let my Daughter get Pizza! Just out of Hospital and wanted real food. Well what I got was pepper gravy.Not allowed to have pepper! was sick all night! called to let them know and was told that they do not use pepper! BULL!!! MANAGER WAS RUDE AND TOLD ME HE WOULD SEND ME A LIST OF WHAT WAS IN EVERYTHING! Even my Daughter who eats everything hot could not eat it. NEVER AGAIN!!!!
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January 2017 by Rick Mahnn
KFC's method of putting mac n cheese into their menu for individual sale is a great idea. However, KFC as a general is a low quality chicken place. It usually is a cheep franchise and always has dirty floors, and fairly grotty atmosphere. KFC should be shamed for buying Corn syrup that is flavored to be honey. It's time they buy from REAL honey packers, not fake ones.
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September 2016 by Theresa Brewer
Yesterday my family and I got food to go from KFC in Memphis, its been a while since we visited on of your stores due to horrible customer service. Last night guaranteed we will NEVER EVER COME BACK! There was a DEAD ROACH in my food that I was sharing with my one year old son. I immediately ran to the restroom to throw up. When we came back to the store all the manager could do was give us our money back and could not provide me with any number to call. I left my number for his General Manger to call me and have not received a call back. So I took matters into my own hand and called the health department and sent pictures and videos of the DEAD ROACH in the food to our local NEWS Channel 3 and Social Media. NO one should ever experience what my family did and since you all don't have enough decency to pick a phone and call me, we will continue to let every see and hear about our experience.
