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February 2024 by Christine L.
I've always liked what I've gotten at Kohls and with being able to returns Amazon items there, I'm sold. They are so friendly about it and then give you a 20% off coupon you can use right away. Kohls is great!
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January 2024 by Rita W.
Not very impressed. Store doesn't have enough variety for me. I actually went to return an item I had received as a gift. Couldn't find anything to replace it with.
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January 2024 by Bobby
Good prices but not enough staff. I know thats a common prob most everywhere.
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January 2024 by Brenda Harley
It is so easy if you need to return an item. There's always someone working to help you if needed.
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January 2024 by Ellen Biemer
Generally a good store, but Customer Service and Pickup are at the back of the second floor. This is a hardship for today of us who are mobility impaired.
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January 2024 by kim mccoy
our checker was. Pooja. She was Very Friendly, , She made our Experience a Very Pleasant one.
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January 2024 by Richard Skaggs
They have good stuff
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December 2023 by Emilia D.
This is the worst kohls I have ever been to. The lady's running the return desk are next level idiots. They don't know how to work there own system and think exchanges can only be made for the exact same item size color and brand. Why would anyone want to exchange something for the exact same thing that works perfectly fine. I went here to exchange a coat that was the wrong size. The very rude girl at the return desk would only say "you have to have something that is the same price" over and over. I asked " if we find something cheaper will that be okay?" The girl would only say it has to be the same price over and over. When I went and got one that was the same price she then said it had to be the same brand and color and size. Why? That's the most ridiculous thing I have ever heard this kohls is run by absolute idiots don't waste your time. I recommend kohls as a store just not is one.
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December 2023 by Minnie Wilson
Oxmoor kohls is a great store . Great staffing and neat organized store. Sephora is a great addition. The fact you can return some Amazon items is a big plus also .
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December 2023 by Debra Wickham
If you forgot to pick up a store pick up order, but only do they return the merchandise to the shelf, they keep your money too. I went to the store a day late, to learn I couldn't make a return without the product, the product was put back and unless you do a chargeback your not getting your money back..
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December 2023 by Donna Tucker
Wish I could remember lady’s name that checked us out. She was so cheerful and very helpful. Best I’ve ever had in any store.
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December 2023 by Robyn Parrino
We found jeans and tops that fit me and we bought my husband a belt. The amount of money we saved with the coupon multiplied because when I got home I ordered more jeans ! Thank you Khol’s.
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November 2023 by June Dean
Had a very poor experience picking up order. Was told to go upstairs near customer service, only had to actually go and wait at customer service only to then be told to go back downstairs where there was no assistance offered. Finally called number given on email to pick up and was directed on how to find order. What should have taken less than 5 minutes took more than 15-20 minutes and walking the entire upstairs in addition to walking the downstairs to both go up and down the escalator. Very poor design; much prefer Springhurst pick-up.
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November 2023 by Zach Fox
Went in to return an item from Amazon, and the man working the returns was extremely rude and unprofessional. Put a sour taste in my mouth for even wanting to return to Kohl’s in general.
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November 2023 by Jaxon Lerch
This kohl's was great. The workers were really nice and I was comfortable going up to them. It was mostly clean and had bad music. But all around a good experience.
