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December 2023 by Billie Ogden
I finished up my Christmas shopping and got some great gifts to give this year.
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December 2023 by Erin Durbin
It had been a long time since I had stepped foot in here & then it all came back to me why I hadn't. Last time it took literally someone 20mins to come to the jewelry counter & then when the person did they acted like they either hated their job or I was a bother for needing something that was to the point I didn't buy anything & left. Same thing the other day I went walked to perfume area waited 15mins for help no one came. I was right by 2 employees in that dept and they completely ignored me. One eventually took a phone call & walked away while other was just talking with another person couldn't tell if it was flirting or what but I ended up leaving empty handed again. Sad how your employees don't care I have worked in retail my entire life & I have never have treated customers that way... just beyond ridiculous.
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December 2023 by Debra Lundy
I love kohls. Have been going here for years. The only thing I don't like is that they don't have as big of selection on a lot of items as they make quite a bit of room for Sephora.
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October 2023 by Julie Crowl
Today, 10/13/23, I was at Kohl's customer service desk at 12:10 p.m. to do some Amazon returns. There were 2 women working. One behind the customer service desk and the other doing the Amazon returns. The woman doing the Amazon returns was complaining to the woman behind the desk about her job. I don't know her name because because she wasn't wearing a name badge. She was an older woman with grayish very short hair. I walked up to the desk; she had to finish complaining to her co-worker and then she turned around to go to the Amazon desk while rolling her eyes. She was not pleasant whatsoever. I had 3 returns. They all had the QR code for the return. On one of them, she said what I provided her was not working and I should look on my phone for the QR code. I thought this was strange so I stepped aside so she could help the next customer while I was trying to get her what she wanted. She then proceeded to do the same thing to the next customer. She told us what we gave her to scan what incorrect. He also felt like this was not right. So he stepped aside for the next customer. Amazingly enough that customer's paperwork scanned! So she tried the other customer's code and it worked! The only thing she did different was hold the scanner further away from the QR code. Then she tried mine again. Amazing! It worked. She said it worked because she was using a new system so she had to switch back to an old system and it worked. I didn't believe her. I think she was embarrassed and was trying to save face. Also, she kept saying she needed a QR code but what we gave her WAS the QR code. She didn't even know what she was talking about. This woman needs an attitude adjustment...or a new job.
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September 2023 by Barbara Adams
Wonderful place to shop for what we need! But I do miss ur larger shoe department. Not much choice anymore
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September 2023 by Madi
Kohls in general could be better professionally. Seemingly there never enough employees around when needed.
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September 2023 by Peggy K.
Kohl's customer service has become a joke. Obviously there customer service 800 number is handled in a foreign country. After calling several times it became obvious. They do not speak clear English and they talk very fast. It is hard to understand what anyone is saying to you. What is happening to America? Their stores have been redesigned and the lay out is now terrible and quality is gone.
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September 2023 by Morgan Robinson
Alot of deals, but not many of my style much anymore. Beautiful shoes!
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September 2023 by Maggie Noffke
This morning's checkout associate went above and beyond: she was very patient scanning my wonky Kohl's credit and, when I left without my purchase (!), she followed me to the parking lot to make sure I received it.Thank you!
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September 2023 by Jane Liello
Kohl’s gives excellent clearance prices, but watch when cashier rings up sales to be certain you understand if you are getting the full discount.
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August 2023 by Rita Heitzman
I love shopping at my Kohl's. The store is always clean as well as the restroom. I always get a nice discount which helps a lot. I'll continue shopping there, the prices are fair and the added discounts make it even better.
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July 2023 by Jenny Mattingly
Always friendly customer service and i love the hours being extended to 10 pm ???️??? ???????
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July 2023 by Melissa Elliot
Nice store. Friendly staff. Good selection. Love this place.
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June 2023 by David Moody
Did not have what I wanted but it's a nice store. I buy most of my clothes there.
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June 2023 by Carey Hulsey
My fiance loves this store it's a good place to get a cheap outfit or some kind of trinket for a gift.