Kroger
Kroger,
Grocery StoresHours:
10010 Ballardsville Rd, Louisville KY 40241 Hours
About Kroger
Kroger on Ballardsville Rd is a grocery store that offers a mixed experience for its customers. Many shoppers appreciate the helpfulness of the employees, particularly those like Mariana at Starbucks and Antoinette in the bakery, who go out of their way to assist customers. Kelly in the bakery also received praise for her enthusiasm in helping find specific products. Customers have noted the store has a nice layout, great deals on meats, and a helpful pharmacy crew. However, there are concerns regarding product quality, especially with the "made in store" melon, which has been found with hair in it on multiple occasions. Some customers have felt that the service at checkout has declined, with reports of unfriendly staff and issues at self-checkout. Despite these criticisms, many customers still value the overall experience and appreciate the friendly staff who strive to make shopping better.
Most Recent Reviews
October 2025
The store is fine. I use clicklist a lot due to small children and twice the mixed “made in store” melon has had hair in it. Not one or two but on all the pieces of fruit. This seems like a pattern. Clicklist employees are so nice it’s just the product I have concerns with.
August 2025
Great customer service and much cleaner than the other Kroger and parking is easier as well.
July 2025
Very nice store. 1st time there found a lot of great deals on meats. Pharmacy crew is nice & helpful. Store is laid out really good. Plenty of electric scooters. Excellent !
More Comments(37)
Nearest Kroger Stores
You May Also Like
- Louisville, Kentucky