Kroger
Kroger,
Grocery StoresHours:
10010 Ballardsville Rd, Louisville KY 40241 Hours
About Kroger
Kroger on Ballardsville Rd is a grocery store that offers a mixed experience for its customers. Many shoppers appreciate the helpfulness of the employees, particularly those like Mariana at Starbucks and Antoinette in the bakery, who go out of their way to assist customers. Kelly in the bakery also received praise for her enthusiasm in helping find specific products. Customers have noted the store has a nice layout, great deals on meats, and a helpful pharmacy crew. However, there are concerns regarding product quality, especially with the "made in store" melon, which has been found with hair in it on multiple occasions. Some customers have felt that the service at checkout has declined, with reports of unfriendly staff and issues at self-checkout. Despite these criticisms, many customers still value the overall experience and appreciate the friendly staff who strive to make shopping better.
Most Recent Reviews
June 2026
Always very pleased to go to this Kroger! Always have had appropriate help and always big smiles and greetings.
May 2026
Nice new store a little smaller than the other Krogers around. Its clean and organized.
April 2026
The gentleman at the sushi counter is really sweet. Always polite and bowing, asking what I need, greeting me,... Even when I am not getting sushi, I still stop by to say hello because he really makes a difference.
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