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February 2024 by Angelita Wilkerson
Often when I purchase staple items and revisit the grocery for the same things, they're not available, such as frozen spinach or a particular jowl bacon. It's as if they know when I have funds to shop. Well, I chop it up as a lot of demand and not enough supply.
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February 2024 by Jane Nuss
There’s always many people at this Kroger trying to sell you stuff while you’re trying to grocery shop. It makes it very unpleasant.
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February 2024 by Mimi Andme
The store is better organized and lots of sales easy to spot. Very convenient too.
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January 2024 by Wayne Otway
Always convienent and easy to do a quick trip
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January 2024 by Cindy Showalter
IIIvecbeen there before
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January 2024 by Don M
Great place to shop for all your groceries needs. The delivery service is great! Also order ahead and have your groceries ready for pickup.
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January 2024 by Laura
It was scary cause if they where going to chase out for fasting
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January 2024 by Ellen Fry
It was stocked well and they had cashiers unlike my old store lower Brownsboro road.
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January 2024 by chris campenni
Do to the economy I have two jobs and I now work 7 days a week. On Fridays I have a bit more time off to run errands and get some groceries etc… This week I could not make it to Kroger before a sell on my favorite food went off. So I called for a rain check so I could get it that Friday after the sell to get it. Kroger declined the rain check because the item was on sale. In the past Kroger was nice enough to help customer in these situations. Now they don’t care about customers. You can tell by the over priced products they are selling. I see cheaper products same brand at other stores. Cause of this I am no longer interested in going to Kroger. If they care so little to help a customer in need of assistance in a matter like mine. Then I know my little business expenses in there store won’t be missed. Since they don’t care about helping a customer in my predicament out. Then they won’t miss my money either.
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November 2023 by Sam M
This is the only Kroger I’ll go to at this point. Everyone here is so nice and helpful and it’s always really well stocked and clean.
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November 2023 by Ed Fair
Horrific - Sullen and unhelpful employees. The auto checkout machines were malfunctioning for everyone and the staff was very slow to address the problem. We won’t go back.
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September 2023 by Ashley Zirnheld
I came in to purchase bottled water for my office this morning .I went to the lane where you can check yourself out .I started scanning my items and realized I had the wrong size waters .I waited but there was nobody there to help so I left the screen and switched my waters out .When I came back the older short lady had a attitude telling me I left the register and now she has extra work to do .I told her I waited patiently and nobody was around to take the charges off that screen . Another younger lady was rude about it as well. They acted as if I committed some cardinal sin .I won’t be back to this store .I prefer to spend my money at places where they don’t treat there customers like garbage.Pls get your employees some training on how to deal with the public !
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September 2023 by Beverly Luciano
My Germantown Kroger is going down hill fast. Fruit flies on produce, hunting for carts, occasional rude employees, poorly stocked shelves, limited time to access the service desk, manager not available, freezers and refrigerators in need of repair, rancid fresh poultry…need I say more. Present management is not up to par. Germantown Kroger was our neighborhood jewel. It was clean, organized, well stocked and only the freshest foods were on the shelves. Bring back my Kroger.
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August 2023 by Kenny Schindler
When you start to put the hand held baskets back at the main entrance with all the other carts, I will update to a 2 star review. I feel like I’m shopping at Aldi when I have to pull a box from produce just to be able to put my groceries in and carry throughout the store. This location also allows employees to get in the face of customers and berate them before closing. You’re open until 10pm, don’t close the doors early, you all know better.Asked for a pound of meat from the deli. It had an on sale price sticker of $9.99 a lbs. Guy behind the counter got it cut and handed over package with an over $14 sticker price. I asked why the price difference and his response was “I can just throw it away if you don’t want it.” I wanted an answer why there was a price difference, not his attitude. This location needs an entire overhaul! It’s gotten so bad that it’s now worth me driving further to other Kroger locations to get better products and service.
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August 2023 by Bruce K.
It's not yet lunchtime but what's for lunch? I stopped into Kroger and at the deli, got some cheese sliced as well as Boar's Head turkey. Down in the bakery, some fresh bread. Yes, this will do very nicely.The store is tidy and well organized as is typical for the Kroger brand. Perhaps a little more expensive than some but it's a pleasant shopping experience.Self-checkout went smoothly and I was on my way. I found it clean, bright and everything in stock with clearly marked prices.
