Kroger offers thousands of quality food and household products. Reviews note the store is well stocked and cleaner than others nearby. However, experiences can be inconsistent. Some customers report issues with product quality, such as receiving rotten produce and being denied a refund or replacement. The deli food is described as a hit or miss, with items sometimes near expiration and prices potentially scanning incorrectly at checkout. Deli help often seems unhappy or mad. The pharmacy receives high praise for amazing customer service, with specific staff noted as a miracle worker, compelling some to drive out of their way to visit. Spectrum Cable sales reps are frequently present at the entryway. A common observation is that the location appears understaffed, with employees seeming overworked and overly fatigued across multiple visits. Despite this, cashiers and workers are seen working hard to ensure quick and friendly service, though the lack of managerial support is noticeable. Wait times are generally reported as alright.
Kroger in Ashland Ky has better in-store sales on items.
April 2026
Good store. Always clean and nice inside. Staffs are friendly. Convenient Kroger app with deals and cupons you can check and activate in this app
January 2026
It's on the smaller size but in a great location 1/2 mile from my house. Friendly helpful staff but because of its size a few products aren't available .