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September 2022 by Jill Guthrie
My family has literally been using L&N since it began. (My grandfather worked for the railroad!) They have great customer service and rates. I have no plans to ever switch to another bank.
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October 2021 by Abumere Joy
Being thankful not only shows good manners, but a simple expression of thankfulness can go a long way in relationships and communication with others. It not only enhances our own lives, but makes other people feel appreciated,
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October 2021 by Ikenna Hope Okoro
I promised that I'm going to testify if my trading was successful' before I started with Mrs Helen Wayne, And it's
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September 2021 by timmy singer
I’ve never had issues with banking with L&N, but I was very disappointed to see during the hite of the delta variant in Kentucky not a single staff was wearing a mask. I was so uncomfortable I almost left. With Kentucky having the highest rates of hospitalization in the country, L&N you should do better, regardless of vaccination status in staffing.
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July 2021 by Jamie Joslin King
Just got declined for an RV loan because we own 2 small businesses and one of them lost money last year.
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May 2021 by Mark Hettinger
Love the branch!!
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February 2021 by Shannon Walker
I LOVE our Williamsburg branch! Each and every one of the ladies and gentlemen that work there are so kind and friendly. They know you by name and your kids names. They make it a point to go above and beyond for you. This is the absolute BEST bank I’ve ever dealt with. I cannot say enough good things about them all.
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December 2020 by Betty M.
This is a great credit union. Everyone is very knowledgeable, pleasant and friendly to work with. I have never had a bad experience in the five years I have been a member. They always go above and beyond to assist a member with any concerns or problems they may have.
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September 2020 by Mama Mongoose
Never had a negative experience. The staff is friendly, knowledgeable and quick to get you whatever you need. By far the best bank I've ever been too
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April 2020 by Nikki Phelphs
Thank you Shannon at the Jtown branch for treating me with respect and apologizing for some trouble I had a couple days ago! He seemed sincere and I will look forward to coming to this branch. Great manager!
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April 2020 by Tommy Davis
The app for this place is one of the most annoying, inconsistent, backwards apps you’ll ever use. But other than that it’s a good bank.
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April 2020 by Stephanie Jones
Very upset with L&N I have had nothing but good service up until today. I absolutely do Not recommend them any longer and will be switching banks. Thanks for not even attempting to help a health care worker who got scammed during this Pandemic. I will switch ASAP!
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November 2019 by Ela Molina Sevilla
Stop reordering customer's transactions, triggering and charging overdraft fees. If the bank just followed the order in what the transactions were made, those overdrafts would not happened. Some would say that is the cursomer's fault, but in reality it is not a matter of lack of budgeting, or managing your bank accounts. These bank practices make it impossible for the customer to have a budget, and balance bank accounts. I hope somebody would do something.
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October 2019 by Barbara Edwards
Love this place and the people that work there.
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September 2019 by Tomblyn Quirin
Terrible customer service at the southern pkwy location. Very unprofessional and rude.
