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March 2024 by Misty Sullivan
First time at the new location. Loved that it's a bit closer to home. Showroom looks nice and open, & the new tech for exams made things go very quickly. All the staff was very nice & helpful in picking out my lenses & frames.
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March 2024 by Sabrina Jackson
Assistant Manager Gina so professional, sweet and patient
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March 2024 by Vickie Caple
Ryan was very helpful and
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March 2024 by Erica R
I waited to give this review because of them relocating from J-mall. And also I wanted to wear my glasses for a month to try them out. Gina the assistant manager of this location is a 5star manager. Her knowledge, great listening skills, relatability, helpfulness, and patience was greatly appreciated. It was a bit of a struggle finding frames due to the fullness of my face. It was my first time coming to Lenscrafters, but it definitely won't be my last.
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March 2024 by frank rogers
Gina at the new Bardstown Rd location was excellent in Customer Service. She not only helped fixing my glasses, she was kind and knew exactly what was wrong with them. Been to Lenscrafter twice at the Oxmoor Mall location and still my glasses were out of line and I couldn't see through my bifocals. Gina not only fixed my glasses but did it with a smile. Excellent CS.
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March 2024 by Zeet Zero
Clean place, smells nice and everyone was polite to us while we were there. We got thirsty, but that's our fault lol
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March 2024 by Julie Askins
Gina was extremely professional and helpful from the moment that I walked in the door. She allowed me to look around however was extremely helpful with finding my style and offering her recommendations when I was unsure. She helped find a great pair of glasses and sunglasses. She very throughly explained all of the options without pressure to purchase. The Store in Fern Creek is new, clean, and has a great selection of designer frames that are reasonably priced. Can’t wait to get my frames.
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March 2024 by Tiffany Hatchett
Ryan was awesome! He was great to work with, and I highly recommend this location.
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March 2024 by Ben Kopacz
Rhyan was friendly, patient, and helpful.
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March 2024 by jackie pineo
I am in love with this new location. With Gina’s help, I was able to take advantage of my benefits and FSA dollars.
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March 2024 by Mary Brugh
First of all I was greeted when I entered the store, they were very friendly. I had my eyes examine and the doctor was very good, she took her time with me and didn't hurry through the examine. She was patience with me, I feel like I had a good examination. When I was getting my new glasses Gina was outstanding she helped me picking the frame and getting me fitted for them, she took her time with me and made me feel comfortable. I like for her to help me, She is the best.
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March 2024 by Margie Stanton
Great experience and the glasses I selected is perfect
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March 2024 by Kaelyn Murphy
The staff was friendly and helpful. They even made a recommendation of one of the glasses that we purchased. Overall great experience
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March 2024 by Miranda Miranda
They steal people’s money LEGAL!!! What a Joke their prices? 517$ a pair of glasses even with “DISCOUNT” never going back for sure!!!!
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March 2024 by Ayden Skaggs
Rhyan was awesome. He helped me find the perfect pair and really explained how each addition could be beneficial to me in my regular day. I will definitely be back.
