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November 2023 by Sabryna Robbins
My husband & I bought a lovesac online a few years ago. One of our cats was experiencing some medical issues and soiled a section of the sac one night. It soaked through the cover, the liner, and into the foam filling. The store manager, Mary, reached out and couldn't have been more helpful. If you have kids or pets, I would recommend using a mattress protector to cover your liner in the event of an accident.
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November 2023 by Linda Klingler
We drove the 2 hours to this store as we wanted to make sure we knew what we were ordering. The staff was absolutely wonderful and even with us, ok me, changing my mind on several occasions they showed a lot of patience. I can not wait to see the final product once it gets here.
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August 2023 by Mike McQuade
The staff (Justin) was knowledgeable and courteous. He was thorough in explaining the various options and layouts for the Sactional. The other staff was just as engaging. Great experience!
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May 2023 by Charlotte Jones
Justin was very knowledgeable and provided all the answers to our questions. No heavy sales pitch. We don’t live in the local area but saw the store in the mall and was curious.We will order Lovesac in a few weeks once we know our move in date of our new home.Because of Justin’s approach we will call to order with him instead of the state we are moving to later this month.
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March 2023 by Constance King
The Love Sac ‘s Staff are very knowledgeable of the products. They were very patience, assistance, informative, and understanding while we were in the midst of reconstruction in our home. As factors such as timing to receive the sofas, discounts (in addition recognition to the military discount too) and debate to sofas elsewhere were vital to our decision to purchase from Love Sac! On an endnote, as I shared with Love Sac’s representative, I appreciate that they ‘Thanked Us’ for doing business with them! We have yet to hear from the floor company whom we just had business with. So, kudos to Love Sac! Mannerisms & quality goes hand in hand with us! Thanks to the staff & our initial contact Axl! (Apologize for being lengthy!)
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March 2023 by Erin G.
I saw the commercials for the lovesacs and wanted to get one. They did not let me down. Friendly staff helped to build just what we wanted. The couch is so comfortable and I love being able to switch it up for different things. The lovesac bag chair is loved by everyone in my home. You never know who will be napping or reading a book in it!
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January 2023 by Bridgette Pizzonia
Great customer service ! Very friendly and helpful. Can’t wait to get my new couch !
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December 2022 by Lisa Twohey
I bought a Lovsac several years ago and absolutely love it. It has held up well, even with three young grandsons. I have visited the store at the Oxmoor a couple times, as I buy additional pieces when I want to reconfigure my room. The versatility is great. Staff is very helpful!
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December 2022 by Amy Wilhite
Lovesac in Oxmoor Mall has a great knowledgeable crew to help you learn the modular concept, pick out what you need and guide you to your final choice. Thank you Oxmoor crew, the next time we are in town we will bring our local ski drink for the whole crew!
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July 2022 by Martha Teston
The Lovesac associates were knowledgeable of the products and promotions. They allowed us time to discuss our options without hovering. They also gave us an estimate for what we were looking for so that we were able to discuss it further at home. Overall they did an amazing job!
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July 2022 by Justin Davidson
The team members at this location were so nice and helpful. They were very knowledgeable about their product. I felt very comfortable making the purchase right away, which is very unusual for me. They helped me determine exactly what I needed in no time at all.
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May 2022 by Kody Macon
From the time we walked in until our order came via FedEx we were blown away with the service. The staff at the LoveSac store in Oxmoor Mall were friendly, helpful and patient. We can't thank them enough with their help with such a great experience. We are absolutely in love with our new furniture and it's versatility.
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April 2022 by Alexander Jogthong
Excellent service. Ordered my 5 covers quickly over the phone, and they were delivered in 4 days.
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December 2021 by Ryan Kirk
Perhaps you will go when someone who is helpful is working. The quiet girl that was there the day we walked in obviously wasn't feeling it.
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December 2021 by Andrew Conlisk
Helpful in helping us pick out fabric and seating configuration for our lovesac sactional.
