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November 2023 by joseph hays
Representative was friendly.Had home service come out and estimate work wanted done.Then placed order now waiting on install.
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October 2023 by Rhonda Orr
Very professional service from Destiny. Prompt follow up and did what they said. Helped coordinate the install even though we are located 1.5 hours away. Great experience!
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October 2023 by Kathryn Settle
Had service 2 years ago that's why I'm a repeat customer. Very satisfied
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September 2023 by Mike Hunt
Lumber Liquidators agreed to settle a class action lawsuit over claims that their bamboo flooring was defective and prone to damage. The company agreed to pay $14 million in cash and $14 million in store credit to eligible class members. The total value of the settlement was $36 million.The CDC found that exposure to formaldehyde in the laminate flooring sold by Lumber Liquidators could cause irritation and breathing problems. A 60 Minutes investigation revealed that Lumber Liquidators sold Chinese-made flooring that was contaminated with high levels of a chemical that can cause cancer. The company agreed to a government demand to test all of the flooring.In April 2020, Lumber Liquidators changed its name to LL Flooring.Remember this?
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July 2023 by Charity Estheimer
Excellent service & very knowledgeable staff.
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June 2023 by April O'Brien
Awesome salesperson, excellent prices and a large selection of flooring options.
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April 2023 by Tonya Hollins
On 09/19/22 we had our new beautiful bamboo floors installed. We loved them until about 2 weeks later they started falling apart, splitting, separating and lifting. My husband had a huge splinter go into his foot and now we have rugs all over the house covering faulty floors. I'm scared my grandchildren are going to get hurt. It's so embarrassing! We've been in contact with LL Flooring for the last 7 months and are getting nothing but a run around. My husband contacts them multiple times every week and they tell him they will have an answer in a few days. He has spoke to so many different people and has told the same story and sent the same pictures, but never gets to speak to the main manager. He won't return a call or email. We are at our wits end and are trying to be patient. We have been told the installation was done wrong, the product was faulty but still we are living with these dreadful floors. We hate to have to get someone involved but I think it's the direction we are headed. We need a resolution to this problem!!!
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April 2023 by cassandra wilds
Great prices and excellent customer service
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January 2023 by Deirdre Avila
Great customer service and easy loadingI was in and out loaded in 10 minutes and the order was correct
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September 2022 by Lana Smith
Very pleased with service so far. Helpful in store and during estimate. Personnel very professional and friendly. New floor should be installed soon.
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September 2022 by Kim M.
I had my floors done last month, and the workers put 2 holes in my walls. I called to ask the guy to have them to come fix it when they come back to complete my floors. They came yesterday, Wednesday, September 14, 2022 to complete the two closet floors and install something on my son's doorway. They only install one closet floor and left my walls with holes in two locations. I called the guy and left a message on that day, but no response. I do not want to go the direction of small claim courts for destroying my property. I will if I have to. I would have gave them more stars but the holes in my walls is what brought it down to 2. They do good work, but I need both of my walls repaired.
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August 2022 by Gerald Harbolt Jr
The young lady that sold me my flooring was very good at her job an she even drove the forklift to help load it.
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May 2022 by Timothy Riley
Lots of product to choose from and prices are reasonable. The employees were very friendly and helpful.
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March 2022 by Sarmid Hermiz
We went there and took samples, I called when we were ready to buy and the person helping me seemed annoyed and was not helpful at all, he told me that I need to go online better! We ended up going to Floor and Decor and bought from them.
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January 2022 by Susan Daugherty
Destiny, the assistant store manager was very helpful and used her experience and willingness to make my requests appear seamlessly before my eyes..I couldn't be happier.
