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“Toni did an excellent job resolving my billing issue
She is extremely knowledgeable and professional
Previously, I had wasted over 2 hours on the phone with the Adapt Health customer service/ billing department and was not able to resolve the billing error. Toni’s institutional knowledge allowed her to solve my problem in minutes. Thank you Toni!”
“John had to have a CPAP and when it arrived with the representative, he was awesome with a great sense of humor. He worked with John and had him fitted and using it in no time. He had the patience of a saint. His customer service was wonderful as we asked him the usual questions concerning use, issues. pricing, and such. The device is working well and my husband has adapted to it quite nicely. Thank you for being so good at your position and dealing with people.”
9AM - 1PM 2 - 5PM
11534 Commonwealth Dr, Louisville
Medical Supplies
“From the extremely helpful answering service to the lovy and professional delivery/set up fella, Chris, getting my 92 yr old mother's oxygen set up has been the most competent and friendly service we have encountered with her latest medical ordeal. We were sent home from the Rehab Ctr with no oxygen, on a Sunday. What started as being very stressful ended up being the best experience!”
“The delivery man was very nice and helpful. He was kind enough to help me move a love seat. Equipment was delivered on time and in excellent condition, also assembled.”
“Highly recommend Wheelchair Transport of Louisville KY. One of our family members was in an urgent transport situation and I was unable to find a company that would transport in short notice. Claude D. saved our day going above and beyond to provide exceptional customer service for our family! Thank you Claude!”
“I cannot say enough about this company. From sales to installation everything was top notch. called Monday after Thanksgiving weekend & install was done by Wednesday. Scott from sales made sure I
understood the options & got what we needed. Asitai (? spelling) was polite & efficient. He cleaned everything up and walked me through the operation of the system. Altogether an awesome experience.”
8:30AM - 5PM
4518 Robards Ln, Louisville
Medical Supplies
“It was time for me to get my replacement CPAP and I chose to go through Lincare this time. All the ladies in the office were incredibly sweet, they were welcoming, and helpful. I not only left knowing everything I need regarding my new equipment (the AirSense11), but I also know I can call them and they’re available to help me at any time!”
“I want to thank Performance Medical Supply for the fantastic service they provided my Papaw. He is a Vietnam Veteran and his mobility has been contingent on a wheel chair for quite some time. So this service is a necessity. When we arrived we were met at our vehicle by an associate he was welcoming and kind. When we went inside the warmth and kindness continued to radiate from the office staff they all smiled and were very social. Not only were they personable the service was professional, expedient, and well done. So from him and our family thank you.”
“Arrived 20 minutes before closing to simply have some data pulled from a SD card. Door was already locked and no one is answering the phone.
Update: I recently visited and they added a sign to their door with a phone number to call in case the door was locked during business hours. I walked in for assistance and everyone was very friendly, courteous, and helpful.”
“I have been wearing compression stockings for over 40 years and have lived in various cities. I always try to find the least expensive place to buy Jobs compression socks. I found this place several years ago and they are the least expensive place I have found in Louisville. I by mistake ordered small and I wear mediums. To my surprise they were more than willing for me to try the small on there to make sure they did not fit, then they were more than willing to exchange them for mediums. I would recommend Discount Medical for all of your medical supplies.”
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“Sean delivered my father’s medical equipment after his surgery. He explained and showed us everything about the equipment and its purpose. Will definitely use again!”