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November 2023 by marie Martin
Sold me a broken phone for600 dollars
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October 2023 by clifford mcpeak
I went to the store on West market Street in Louisville Kentucky and Man at this store is very rude and I went to upgrade my phone, he was on the phone cussing at someone and disrespectful to me and my girlfriend. I carry a fully licenseed gun with me where I go because of the issues in my area and he had the nerve to say that I had to go leave it outside. I would recommend not to ever go to this man's store.
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June 2023 by aaron taylor
It where you pay your cell bill. Who can say it's a great place. They keep your phone on if you don't wanna pay by card. It like saying I'm excited to go to lg&e
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June 2023 by Pamela Gadson
Just bought a new phone on Taylor Blvd. Trent has excellent customer service. Set my phone up for and assisted me with my loss of passwords. Thank you Trent!!!
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August 2022 by Sara Logsdon
Sam is my HERO! He is so helpful and has been with the company so long that he has all of the answers. I will never go to another Metro-PCS dealer. Sam is the best!
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August 2022 by Della Logsdon
Absolute BEST customer service and phone service.
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August 2022 by Tim Wynn
Just payed the bill , All good
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June 2022 by swauf
When I went to this store to change my service, they told me I was required to purchase $100 worth of accessories and pay for the most expensive phone plan when buying a phone. They told me this is Metro policy which is untrue. I will not be returning to this store or doing business with Metro in the future due to their shady dealings.
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September 2021 by Demetrice Marshall
He was very helpful
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December 2020 by barbie ballard
Not very happy with the tablet's..they dont due up grades on tablets like they do phones .when i call the metro on my phone the 490 number they say they do ..but yet when i go to the stores they say no..please make a note of this for your customers..NO UPGRADES ON TABLETS
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October 2020 by Tina Graham
They got my phone to working and that was awesome
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September 2019 by Diva Windows
She was very nice. It's good to know that there are still kind people that don't mind helping a old lady out.
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May 2019 by vermill shelton
Very nice staff and service. Got me a new iPhone XR. Go see Andre. He will definitely help you out. Gave me the price down to the penny and very knowledgeable about the products and services. Will go here from now on! Thanks Andre!
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February 2019 by Brian McConnell
They are worse place I ever seen I am going back to Verizon, my whole family has been with them and my business.but the rudeness at metro PCS are got me on a different page
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December 2018 by Qui Terrell
This particular location was wonderful and friendly. Both workers during the time took the time to explain things. Ot just me but other customers. Way much better than the Portland location in Louisville, Ky who came from behind the counter who tried to attack my mother for asking for help
