-
January 2024 by M Al
Hey everyone! Just wanted to share my experience at this salon. I got my nails done there, but unfortunately, they didn't last as long as they claimed. They were powder dip, and they fell off just a day later, which was a major bummer. I went back to the salon twice hoping they could fix it or give me a refund, but they refused!Me and my husband have been regular customers here for a while! It would have been great if they had been more understanding and offered a solution. Good customer service goes a long way, right??? We’re very disappointed! And never going back to them.Thankfully, I used my Apple Card which has the best service ever, I disputed the charge through my credit card company and I will be getting my money BACK!
-
September 2023 by Kellee Madonia
I can't believe I paid $39 for the worst pedicure I have ever had in Louisville. The nail technician was, maybe 17 years old with ZERO experience. The tech didn't even file my nails and sand papered the sensitive parts of my feet rather than my heals! I told her and she said "Oh your ticklish, I said no that's my foot your using the pumice stone on NOT my heal". Horrible , horrible!
-
September 2023 by Amanda Huff
Shannen and her Mom worked on my nails to fix a botched up job I had done from another company. I got the gel enhancement manicure with 2 colors (funny bunny and crepe #5). I am beyond pleased and will be going here for now on. The entire staff was professional and kind. Thank you all for helping me feel welcomed and cared for.Services: Polish removal
-
August 2023 by Antara Nair
I went in to just get my gel nails take off. I got my nails done by a women by the name of lily. I left with bits of gels still on my nails and uneven nails. Very unprofessional of Nobu to hire people that do not know how to do nails. I am very dissatisfied with my nails and will never be coming here again.
-
July 2023 by Becky Ackerman
I would give this a zero rating if possible. Very disappointing. Nail techs were rushed and rude. Terrible job on gel nails. Took my daughter, who was in from Cincinnati, and she couldn’t get over how rude staff was. Will NEVER go back here!! Save your money and nails and go somewhere reputable!Services: Pedicure
-
July 2023 by Dr. M. Collins
Best nail salon in Louisville! No disrespect, but they unlike other nail salons, they speak and understand English very well. They listen and give you exactly what you ask for. I highly recommend!
-
July 2023 by Karen Beach
My nails where done to perfection. But this was my first time in and one of your nail techs or manager young lady was talking very rudly to another young employee very unprofessional. When I left she was outside crying. I tried make her feel better. For this reason I won't be back....so sad that this was my first visit...Karen B
-
May 2023 by Seana Battle (TaureanGreen)
Made an appointment at 1pm. I was 3 minutes late, but was greeted at the door and seated right away. The technician (Loren) was very sweet. She did very good work. I will definitely be returning for my next service.
-
May 2023 by keeta ann
Love my nails! Aley did an awesome job
-
January 2023 by Bridget Donoghue
I got black dip nails on my natural nail. They put a gel clear polish on top and after one day the top coat was *peeling* off and then a couple nails broke after two days. It looked like peeling snake skin on my nails. Online when I made the appointment it said that it would cost 42. But then I was charged 45. They didn’t even want to take card only Venmo to pay. I would never go back and I urge you if you’re your reading to not go.Service: Dip powder
-
October 2022 by Sophia DiMauro
Mike always does my nails and always does a great job. My nails look just like the picture I show him every time I come in and he makes sure to ask about specifics regarding stuff such as shape and length just to make sure everything is perfect.Service: Acrylic nails
-
October 2022 by Linda P.
I was in town visiting and went to this nail salon last Thursday. I got a regular manicure with what appeared to either be gel polish or some off off brand if regular polish. My nails are already chipping and I haven't done anything. With a quality polish, I can usually get a regular manicure to last at least 10 days to 2 weeks. They also charged a $2.00 "credit card transaction fee". I'm pretty sure it doesn't cost $2.00 per transaction. There was an ATM machine in the shop or I could Venmo. Just another way for these employees to not report their tips to the IRS. They come from other countries, set up a store, make a lot of money and don't want to pay taxes like the rest of us. Won't be back!!!
-
October 2022 by Sasha Lailoni
I am wholly unsure what made the my service so different then the reviews. However I will not be back. I debated if I should even post this but their high rating is what made me go there in the first place.So first things first as another person said in their review my water was barely warm. She was very aggressive pushing back my cuticle. I specifically asked for tips on my big toes because I wanted my nail white and square. She says you don't need tips your toe nails are long enough. Fast forward she gets to talking and rounds my toe nail. Once she did that she rounded the rest of my toes. The thing is white polish does not look great on rounded toes. I wanted it to grow on me but with a Labor day white party I just couldn't. I ended up going to a salon in Jeffersonville, IN. I won't bad mouth the tech but I don't think she had a lot of experience and I didn't get what I paid for.
-
September 2022 by Sara Ware
BEST place in Louisville to get your nails done! Mike always does a fantastic job. Highly recommend!Services: Manicure
-
August 2022 by Tori Dugan
I haven’t loved my nails this much in years! I’ve been searching for powder acrylic color for so long. Mike took his time, my nails are beautiful, I’m never leaving lol. But truly, I love my nails.
