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April 2024 by Bryan Ford
I’d call before you go if you are selling. They are very limited on what they will take. Other than that great place and great employees.
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April 2024 by Dorothy Hess
Awful service and even worse to sell too.
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April 2024 by ZION ZION
Nice people
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August 2023 by Brianna Moran
Not the best Once Upon in Louisville, but they have a great staff and a nice selection. We've never been disappointed or upset by anything purchased at this location.Be warned, it's a very small space and can feel incredibly claustrophobic at times. If you want/need a larger building, the Once Upon off of Taylorsville Rd would be a better one to visit first.
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August 2023 by Alexis Fuller
The staff here are helpful and funni. They have good deals shoes. Clean store. I sell here often.
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July 2023 by Sneep Snop
Shawna is absolutely RUDE. We were in there shopping and this old lady came up and yelled and snatched a toy from a 2 year old little girl. That was not the way you handle that situation. She should not be working here at ALL! She accused the little girl of taking toys out of a bag when there's so many toys everywhere out the same way. Also, the little girl was just a baby and there was a language barrier and she still proceeded to YELL at this girl and her family. Absolutely rude. Lost my business and will be posting this around because this is unacceptable. It seems like she's bitter and doesn't know how to handle talking to children. This happened on July 15, 23.
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June 2023 by Natasha Samuels
It’s an ok place to take your children’s gently worn clothing and in return they give you a reasonable amount of money. However, some of the workers are extremely rude. One of the ladies said to another right in front of me. “ I hate when these people bring the clothes in here inside out.” Smh! More work for us I hate it. So, I said my apologies! I can help no problem. I made an honest mistake. When I washed the clothes I ironed some of the inside out. If you don’t like your job or having problems then fine something that makes you happy.
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March 2023 by Courtney Jones
They always have a lot of stuff when I go in there and the staff is friendly and always ask if I need help went today with my 3 kids and spent 54$ they have some good stuff I will return
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February 2023 by Brad Paine
They can be kind of expensive but they do carry just about whatever you may be looking for and used children's clothing and toys
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October 2022 by Princess B.
Their items are nice but the staff is rude. There's only one older lady who is nice. I've witnessed one older employee get smart with a customer for asking a question. She makes smart remarks about customers selling items back. She basically complains about her job.
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September 2022 by Mary Dickinson (Mary)
My favorite place and ONLY PLACE I shop for my grandkids Service is nice.. quality is great. Weekly shopper. Don't buy new.. not worth it they grow so fast.. this is a perfect way to get quality on a budget.
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September 2022 by Kayla Baby
Always a great experience. Always friendly smiles and awesome attitudes. The clothes quality is perfect for the low low prices. Definitely wouldn't go any where else for great clothes
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June 2022 by AD solutions KY (ADS)
My favorite place and ONLY PLACE I shop for my grandkids Service is nice.. quality is great. Weekly shopper. Don't buy new.. not worth it they grow so fast.. this is a perfect way to get quality on a budget.
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June 2022 by Dani Dani
Every time I go in the workers are super nice and try to buy as much as they can. Be mindful it’s a smaller store.
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June 2022 by Katie Schray
New grand baby boy and I gonna quite of few things I needed walker bumpo chair onesies newborn play mat for floor and all and more excellent shape and even better prices will return again and again