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August 2023 by Thomas Kolb
Used them for a car loan, while the rate was good, the loan officer tried to dupe me into taking all of the warrantees offered. Adding $100 to my payment. I had to call back to make it clear that I did not want them. After everything was approved it took another 2 days just for them to process it after they told me they would probably be back to me by day's end. When I get to the branch to get my financing check they printed it off wrong and I had to go get it remade after the weekend so I could finally get my car. Note that my car bit the dust so I was without travel waiting on them.
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August 2023 by Ryan E.
Love Park Community as a place to Bank. Credit unions have much better rates for their members. Their service is always good! I've banked with Stockyards, Chase, and Republic as well. After our bad experience with Republic bank wanting to charge us if we transferred money more than 2 times per month, we switched to Park and it's been great! Even when we with other banks, we went to Park for all our car loans as well. They beat out almost everyone else in Louisville and some of the other larger credit unions that are popular for auto loans. Their ITMs (interactive Teller, video calling) service is great! They're open later than the normal banking hours that a teller would be so that's very helpful!
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July 2023 by VJ M
*** I just moved to Louisville at the time, opened an account and deposited everything I came from Florida with. After a month of waiting I never got a credit/debit card, could never add any payees, could not pay my bills. A waste of my time. Account is closed and very happy with my new bank. (Still happy)P.D. Be aware of the unnecessary hard credit inquiry they do when you become a member.
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March 2023 by Stan Mathews
Applied for a auto loan and no progress on the application process. It seems like they put in a loan offer for 2.14 for 72 months as a valentine offer without preparing for manpower. Also, the loan had to dispersed by a certain date feb28th. It seems like a scam, they got me to open a checking and savings account, but no news on the auto loan. This is sad,
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January 2023 by Antoinette Reyes
Excellent customer service! Thank you Paul for assisting me with all of my banking needs.
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January 2023 by Mary Baker
It was Super easy to set up a student account, very friendly staff and great app aswell.
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January 2023 by Neal Donhoff
Great people. Great service. Glad we decided to go this route on our auto loan
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January 2023 by David Canary
Flawless experience! Highly recommend and the % rates were the lowest in my Area.
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December 2022 by John Hamilton
I was adding an additional account so I was familiar with Park Community. I went to my local Credit Union office and explained my needs to a young employee. He explained options to meet my needs and quickly started the new account which met my specific needs.My brother-in-law, who was with me, was impressed by the service and inquired whether a branch was available in his community. He then asked about auto loans and was again impressed. He will be a new member from an Indiana branch office.
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December 2022 by Thomas Mitchell
Overall excellent experience.Very professional staff, and very nice and comfortable building. Would highly recommend Park to all.
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November 2022 by Gary Goodman
Tyler our financial service rep. was excellent to work with. We had a verysmooth operation being a new customer.
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May 2022 by roneisha mayberry
Very friendly people and took care of me in a timely manner. Will tell everyone about my great experience.
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March 2022 by Faye Salari
It has been the worst banking experience that I had over last 7 years. The webside doesn`t work & no one helps you over the phone.
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August 2021 by Mary Denner
It was great give it 5 of 5
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March 2021 by Dwayne Campbell
Very fortunate to have a credit union that cares about service...great place! Thanks
