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November 2023 by Carl Herr
John Reinhart in the mortgage department is a testament to exemplary service and dedication.Without a doubt, I wholeheartedly recommend John to anyone seeking a mortgage professional who is not only respectful but goes above and beyond to ensure a seamless and rewarding experience. Their expertise, integrity, and personable approach make them an absolute pleasure to work with. I am extremely grateful for their exceptional service and unwavering commitment.
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October 2023 by B M
This is the 4th time my debit card has randomly been cut off all weekend for absolutely no reason. This is unacceptable.
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July 2023 by Rick Hannon
Had Motorcycle loan previously with them and I just got a car loan. Best rates, good customer service and easy loan closing. I would definitely recommend PCCU!
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July 2023 by Lewis Griffin
Staff is very pleasant. It was easy to get a new account set up. Had a great experience!
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April 2023 by Anthony Hill
I had a great experience. I was please to open an account. Service was fast and customer was knowledgeable. I would definitely recommend to a friend or relative.
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March 2023 by Derek Licciardi
Loan process was seamless. Even the offer for gap and warranty service wasn't as in your face as it is at a dealer. A simple question and when I declined that was it. Aside from the rate being 1-3 points better than Chase, Republic or any of the other banks around here, the application process and completion was smooth as butter.
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March 2023 by Dani Klein
Absolutely amazing! Made my loan experience go so easy! Also super accommodating to rescheduling multiple times for me!
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March 2023 by Brian collins
New to Park, but so far my experience has been great! Recently purchased a new car, got a really great rate and opened a savings account. Oh. They actually have change counter that deposits directly into your account and no fees! I will now continue to collect change. My last experience with a change machine cost me 67 dollars, so this, to me, is a definite perk.
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February 2023 by Jack McNear
Alicia T. has done a great job in processing a loan on my rental property. Very fast very efficient. Fastest processing I’ve seen. I recommend PCCU and will definitely use them again!
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January 2023 by Jose V.
1. Agents are condescending and if you ask questions they proceed by screaming at you (no exaggeration). Pitiful customer service 2. Wayyyyyy to conservative. I have a 700 plus credit score and they gave me a $500 credit card ....woo. Let it collect dust in my drawer for almost a year. Credit line increase? Nope denied 3. Louisville resident ? Choose another credit union and you'll thank me later
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December 2022 by marie branham
Brittany R. did an amazing job and helped me all they way, she was very knowledgeable and informative... I highly recommend! From beginning to end, it was less than 3 weeks!
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December 2022 by Carl Lord
Park Community Credit Union offered an effortless process in helping me to secure a personal loan. The loan officer was both kind and accommodating. Well done!
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December 2022 by Matt Wood
Great rates, friendly staff, will continue to use Park Community Credit Union for future auto finance and savings needs!
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December 2022 by Chris Fraser (ThatChr1s)
Working with Park Community Credit Union has been a very good experience for me. Everyone I've spoken to has been nice to work with and all have been happy to help. Within a couple days, I was able to secure an auto loan with the best rates I could find anywhere and now it's off to the races (figuratively speaking). Thanks so much! You all have a great team and I look forward to doing more business with you all.
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December 2022 by Anita Reno
The CD rates were great, but more important were the pleasant, courteous, helpful employees, from the phone receptionist, floor personnel to the financial services rep. The woman who answered my initial phone inquiry was so nice and helpful. She really is the “face” of the company and sets the tone for prospective customers. When I walked in the door all the tellers had a smile on their face and were very helpful. The financial services rep Dathan was very kind and knowledgeable. He made setting up the accounts a seamless process. The whole experience was very positive, but the company’s employees are its greatest asset for sure.
