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December 2023 by Zachary Casey
This is not my local branch but it is still a great branch to travel to nonetheless. When I am in that area. They have helped me in my ex. Wife out numerous times in part. Community as a whole is just a great place to bank. thabk you all for your loyal years of service
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October 2023 by Mary B.
They truly act like they are better than you. It hurts when people are like this. They look at your clothes, everything, like you are disgusting. Then the communication dealing with speech gets worse. I'm glad my mother taught me to be a better person than "these people". If you don't fit into their group, they team up on you like high school clicks. Whispers behind your back. Just sad. You can tell they have a "type they hire" and if you don't fit in that category of people, or even if they see a low amount in your account. They treat you like scum.
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October 2023 by Kay W.
I have been a member for many years. They have helped me in so many ways, from home and auto loans to investments to a fraud department that has my back. I remember being in Florida on vacation and going on a Christmas shopping spree at an outlet center. Park called to be sure it was me spending so much money.. Just recently they questioned two charges in one night at a local restaurant. The first charge was the amount I paid, but the second was fraudulent. I feel fortunate to have found Park Federal.
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September 2023 by Stephen Cummings
Excellent customer service. Fast responses quick closing.
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July 2023 by Cathie Luckett
We had a great experience with Kayla. It was easy to open an account and Kayla was very helpful and answered all our questions.
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July 2023 by Jacqueline Piersol
The process was smooth and pleasant with Miss glamorous Kayla.
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May 2023 by Lesa D.
I love Park Community Credit union I started using it when they did the shared deposit and I was with class act and could make my deposits there. When they stopped doing that I loved Park so much I just moved my acct. My husband and I also had an acct at BBT which has become terrible since being purchased by Truist. We closed that acct and moved it to Park also. I wouldnt bank anywhere else.
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May 2023 by Melissa Ballou
Brett was awesome. He was patient, kind and knowledgeable.
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March 2023 by Dan S.
Please Read the reviews about this Credit Union. I did not listen to the reviews and ended up having issues with this institution. Mrs. Bosse gave me some lame excuse, as to why they could not finance me. I have many assets, sums of money in my account and nice income. Her reason is BS, and I am closing my account and transferring my money to another bank. It is useless dealing with these folks. There are much more customer service minded Banks out there. This bank is Full of you know what!They are a waste of time and I agree with the other negative reviews. If I could give them zero I would. They do not return calls, and they do not care about your situation.There are better instutions out there it is worth the search. I have found a couple and I am CLOSING my accounts and moving my funds.
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March 2023 by Franko Whitmore
When I thought I wasn't going to be able to get a real checking account because of mistakes in my past. Park was their to help and the staff was very helpful
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February 2023 by Danielle M.
Absolutely terrible service/communication. Everyone there is completely useless. It is not worth the "low" interest rate. Do NOT use them
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January 2023 by Joel Pockrus
I could not have had a more pleasant experience joining Park Community Credit Union. The agent who enrolled me was very helpful and nice. Hello install the app and set it up. Very pleased!
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January 2023 by Rebecca Clinard
Well to begin, it was stated that a phone call would be coming after the application. This was not true, everything came in a text message. Then I must make a deposit within 10 days, no problem until you spend 35 minutes on hold and never being answered. I only opened the account because of my husbands union requiring it. Not really pleased so far. Hope it gets better.
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January 2023 by geraline ramsey
I recently joined Park Community Credit Union. Everyone that I met with during my several visits were all very knowledgeable and helpful and all had a pleasant friendly attitude. They made the process extremely easy.
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November 2022 by Sandra Buck
Hate them! We've been members for 2 year and so far we cannot get ahead. They are messing around with our money. I'm not sure how, but I have never not been able to keep ahead of my budget. Here I can't win!
