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August 2023 by Ruth Smith
The bank was not busy. I set up a new account and the bank manager took me out to the banking machine to make sure my card worked properly. Thank you
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July 2023 by Crissie Williamson
I love Park Community, especially the branch on Dr. Arla. The absolute best people you could meet. Once you do business here, I can assure you - no other banks will stand a chance. Check them out. It will be the best move you make with your money - and I do not say that lightly.
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July 2023 by Mone' Bridgewater
I have been a member with Park for around 10 years. I recently applied for a HELOC and the process was so quick and easy that I'm in disbelief. I closed the loan at the Hillview branch. Everyone was incredibly warm and welcoming! However, Rina & Korri were went above and beyond. They were extremely thorough and patient. They answered all my questions with kindness. I'm very grateful to be with such a great institution.
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May 2023 by Donna Brown
Everyone was great. I felt like they were friends.
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March 2023 by Amanda Croft
Rina at the hillview branch is a super Awesome lady. She's patient,thorough and helpful.
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January 2023 by Sandy Haycraft
Website says open Fridays until 6p.m. Had an issue with debit card not working, tried to call and recording said already closed.Needed to purchase parts for my vehicle and was unable to do so.Kept saying authorization required.Have never had this happen before. Was more than funds in account. Sure put me in a bad situation. A lot of time wasted.
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January 2023 by Derrick Wright
Don't go there I just walked into deposit $30 all I need to do I was in a big hurry only one person in front of me but they like to chat and talk with everybody this is not a public relations place I was a very big hurry and caused me to be late only one person working behind the counter in three standing around as usual haven't been a firm Valley in a while but I guess I'll start going back there been a member for over 40 years it's getting worse and worse
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December 2022 by Whitney Graves
I opened a business bank account at Park Community Credit Union and had a great experience. Excellent customer service! She explained everything to me in detail and informed me of everything I would need to open the account. She was friendly and very personable.
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December 2022 by LaDasha Downs
Went to open an account for my children. There was one person with a rep and when we came in the other rep ran to the back. We sat for over a half an hour. That customer got finished then someone walked in off the street and went straight into the office. This is not the first time we have been to this branch and have had to wait and not get any service. It may just be this branch and isn’t for my family.
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December 2022 by Tim Calloway
Very helpful staff.
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November 2022 by Michelle Hatfield
Tried to resolve my mother's account who recently passed away. Cassandra was impossible to work with. She made an already difficult situation even worse. I recommend literally any other credit union.
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March 2022 by Donna Stidham
It was wonderful everyone was so nice great customer service
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December 2021 by Cindy Crain
Staff was friendly and proficient, I plan to do all my banking there
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November 2021 by Nik Nik
Falsely reporting on my credit on a account that has been closed! Garbage credit union
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August 2021 by Jennifer - mellow penguin resale
Do not go to this bank if you’re doing a lease buyout. They have no idea what they’re doing, expecting the customer to do all the paperwork, asking for multiple copies of the same thing. A total mess and they wasted so much time.
