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June 2023 by Corey Myers
Atm never works, only one teller working, takes over an hour to deposit money...
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June 2023 by Anju Nayyar
Amazing service !
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November 2022 by Mary Auter
Waited 10 minutes for service. Teller working outside window & inside window. After waiting, I was told to get in another line to see someone else about my problem. I don't have all day to do banking. I'm very disappointed with this branch. Also, the teller was either new or didn't care. This is the worst PNC service I have ever received.
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June 2022 by Ajene Zakee
Very poor customer service. I walked in and was not addressed what so ever, no welcome or nothing. There were 3 tellers helping one customer, I waited 10 minutes and left. I will not be returning and I am strongly considering changing banks
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June 2022 by Mom B
Slowest tellers of any PNC
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January 2022 by Jason Vaughn
Twenty year client with Business and personal accounts. I called this branch to get brief two minute assistance with an account. First I was placed on hold by Amanda, then a different person came on the line to tell me I would receive a call back in a few minutes . That did not occur, I then called again and Amanda again told me they would have to call me back later because there were now new customers in the bank. She added that they were under staffed. That is not Amanda's fault-that fault lies with management. I then tried to call customer service line-I was told there would be a twenty plus minutes wait. This is how you lose clients.
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November 2020 by Amanda H.
When it comes to banking, I perfer to do everything online with 0 human interaction. I did a have an issues that required assistance that either needed to be the drive thru or in person and I was dreading it. I arrived here at 1pm on a Tuesday. There was a bit of a line but it moved at a decent pace. The lady who helped me was excellent. She resolved my issues quickly and effectively. She was very friendly and able to fix the issue in the drive thru. I would go back to this bank if I needed in person assistance.
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October 2019 by Casey Samson
Most rude and unprofessional teller I have ever met
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March 2011 by A Google User
They always smile and sometimes even open the door for you.
