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February 2024 by Flowers Robinson
Kent was so friendly and accommodating! He was the definition of excellent customer service!
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February 2024 by artis seay
Excellent service from Kent+
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December 2023 by ARLIN BLAIR
Elizabeth was very helpful and took time to explain the details, as I had not used Public Storage in a LONG time. She is major plus in working here! So thankful she was here! Though the storage units are starting to show some age, I feel confident in using this service. Location is about as perfect as it gets. Oh, the mobile app is great too! Makes using the storage very easy! Price is reasonable for the storage unit. Yes! I recommend Public Storage.
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August 2023 by Lisa Phelps
Senja was great! Got me the storage unit that worked for me and his customer service was outstanding!
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July 2023 by Erik Spoelker
Senja was super helpful with getting me into my unit. It was a holiday and he was very upbeat and eager to assist. He made my introduction to Public Storage a pleasant experience.
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July 2023 by Edvin Prses (Frank)
Senja has tremendously helped me out with my needs, and he made the whole experience hassle free!! I am just amazed by the level of customer support he has provided.I highly recommend giving Public Storage your business!
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July 2023 by Tomas Vanderwerf
Senja does a great job and his level of customer support is great! I highly recommend giving Public’s Storage your business.
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July 2023 by Nicole Doelling
Excellent customer service. I talked to Senja and he was incredibly helpful! Would definitely recommend.
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July 2023 by Shannon McKissick
Kelsey was amazing went above and beyond to get me checked in showed me the gate and told me about the app and how easy it is to make my monthly payment.
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June 2023 by Kelli Milligan
First of all the on-site manager was wonderful. Called home office in the beginning and was given conflicting prices and considerations for rentals. Was told I would be able to get the discounted price for the length of my lease. The manager said no that's not accurate they can raise a rent whenever they want. Went online to register and you have to buy their insurance Yes they said you could opt out but you had to first sign up for it. You have to go on site to get rid of the insurance or and show them proof of your insurance. I felt like there was some shady business going on I didn't like the fact they could raise my rent anytime they wanted to. I found another place to rent.
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June 2023 by Lindsey Brashler
Senja (property manager) is super helpful! I’ve worked with him more than once. He’s consistent, informative, and personable.
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June 2023 by Erin Brashear
Senja helped me out a lot and made the whole experience easy and smooth. He’s a king when it comes to customer service.
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June 2023 by Ray Mansfield
Senja was very friendly and helpful. He walked me through everything I needed to know for my storage unit and even remained patient and professional while I changed my mind on the unit a few times. He showed me every unit I was interested in and walked me through setting up the app! Much appreciated!
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May 2023 by Lee Shoulders
Senja did a great job and was very helpful with resolving our issue today
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May 2023 by Rachael Bilyeu
Senja he helped me today with getting my unit and he was very helpful and answered all my questions
