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September 2025 by Paul
Samantha and Alicia great
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September 2025 by Linz (Elles)
Kendra is a very knowledgeable, hard worker. She's also very personable and helped me to feel very welcome!!
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September 2025 by Antonio Johnson
Great customer service Chauncey and Mary always go above and beyond and make me feel welcomed when I need assistance definitely the best storage business in Louisville. Five star service every time.
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September 2025 by King Kong
Kendra was helpful
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September 2025 by Ray
Thank you MJ
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August 2025 by Elise Dixie Jane McCulloch Kent
Not only are the prices outrageous, they don't have employees. Therefore, your unit isn't being monitored. They say the price is for staff reviewing cameras, but there isn't a staff to do so.
Additionally, I was purchasing a storage unit online for over $150 less than the walk up rate. The manager said she would match the amount and requested I let the manager use it as a teaching moment for the brand new employee she was training.
Well, the new employee forgot to match the online rate and the manager refused to fix the problem. Not to mention, it took three weeks for a response.
We are moving out our two units, as we can't be guaranteed protection of our belongings or trust the integrity of staff.
Update: I went to open my unit and twisted my ankle in black tar. My brand new shoes are ruined and car tires covered. An employee saw me getting out of my car and failed to warn me that they were filling cracks. I haven't been able to walk for days now. I went to report this to staff on site and they had nothing to say.
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August 2025 by joe ray
Kendra was very helpful!
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July 2025 by Susanne Lile
Thanks mj
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June 2025 by Gabino Fernandez-Botran
Excellent experience. Fast, efficient and courteous service.
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May 2025 by Kianne Laureano
Pam was such a huge help today! Moving and getting everything organized has been so stressful. She was able to help me get me into the unit I needed and the process was so easy.
Thank you!
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April 2025 by Cameron
Excellent service.
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February 2025 by carol carter
My husband and I stopped by this location to compare prices Allyson was very busy with other customers but she let us know that she knew we were here and would attend to us shortly she was attentive to each of us In that little office she was professional and courteous and when It became our turn she answered all of our questions confidently and gave us our options on how to save the most money she was truly a delight and a breath of fresh air Thank you Allyson your help is so very appreciated Public Storage should hope to have 10 more just like you!
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February 2025 by Chris Bradford
Samantha is great
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January 2025 by Jessica White
Seamless rental process. Was able to complete everything online; pick up our lock and store our things the next day. Easy access and secure facility.
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December 2024 by Leira Mildestein
I was here this morning and Todd helped me with everything. Very nice and helpful worker
