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April 2024 by Gregory Bubalo
Great experience. I bought an office chair and desk. They came to my house and set it all up with my computer on a custom built stand up desk. Excellent personal service.
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March 2024 by Linda or Rusty Hoffman
Much personal attention to find the best solution for our needs.
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March 2024 by JD Sparks
It is my pleasure to post this review. This is probably only the second online review I have ever placed which speaks to my opinion. I have punched three mattresses from this store over the course of many years. Everything that you’d think is true. The store is clean, gorgeous. The products are very high end. But what sets this store apart from the others, for me, are the people that are there. First purchase, they were so kind and helpful but I thought maybe I just lucked out. Second, wow, they people are just really great. Third purchase, I wasn’t only purchasing a bed, I was ill in palliative care and they made me feel that I was the center of everything they were thinking about to help me find the bed that would help me finally get some rest. When you’re that sick, your bed can be your life and it was clear, they knew how important this was. It is clear to me that, not only do they know their products through and through, carry very high integrity and honesty. They most importantly, cared about me as a person and put doing whats right for me at the top of everything that they were doing. And, I should point out that I was referred there from someone else to begin with which assures me that they treat everyone this way. As as physician myself, I have no reservation in telling that if you or someone you care about are having issues with you back, neck, pain, issues sleeping, or any issue with your bedding, seating, posture, or any number of issues, you won’t regret walking into those doors. I’m am confident, if they can help you, they will and that their bottom line is no where near the top of their mind. Trust me. They will have my business forever.
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December 2023 by Pf Pf
We purchased 2 massage chairs, both Human Touch brand from Relax the Back, Louisville, KY. Jen, the owner, as well as her staff are very knowledgeable and helped us make the perfect choices for our family members. Both deliveries were handled with care.
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December 2023 by Michael Brents
Jen and her staff took excellent care of my wife and I. We love our massage chair and the entire experience was stellar. Jen, we appreciate you!
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October 2023 by Collin Slade
Every single person I interacted with was professional and helpful. These people truly just care about helping. Their products are impressively comfortable. I've bought my new ergonomic office chair from them. I will be back to get more!
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October 2023 by Christopher Carter
Had a great experience being fitted and allowed to loan the pillow before buying. I ended up finding great relief from some of the complications I’ve had from various surgeries
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October 2023 by Becky R.
Great working with Jen. Had my chair 24 hours, getting used to it. Love it. Team who delivered were professional and did a good job of explaining how to use.
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June 2023 by kathy
This store saved my life. I was using heating pads all day for neck pain and sciatica, Advil morning and night, and it took an hour to start my day. My pain is gone with my new pillow, desk, desk pillow, and footrest from Relax the Back. They are incredible- total life saver for me. Thank you Relax the Back!!
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June 2023 by Daniel Fitzgerald
Wanted to let you know, Jen, how wonderful your Sacro Ease car seat is, and the Custom Fit to my lumbar area of my back makes it like driving on a cloud! Great product!
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June 2023 by Dat Man
Very good salesman. Best massage ever would go again. When I get money I’m buying out the store
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December 2022 by Robert Buhts
I purchased a beautified walnut sit-to-stand desk, 48” by 26 “. Excellent delivery & set up by owner and box with packing hauled away. Very happy customer. Highly recommended.
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November 2022 by C B
Jen is an amazing person, i was having issues what my office chair that was purchased from another company and they were not taking responsibility for a faulty chair base and gas lift and Jen gave me a base and casters to help me. No other company i know would do that for someone who didn't even buy the chair from them.
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June 2022 by William William
Thank you to the nice workers for letting me and my friends come in here every weekend and using the zero g massage chairs. Y’all have been good sports.
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June 2022 by Gregg Dedrick
Incredible products and very professional locally owned and operated business. I’ve bought several things here and always been impressed with the quality of product and service. A refreshing change from most shopping experiences!