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November 2023 by Kristen White
Michael was a great help to us in picking out our mattress! Not pushy at all, very realistic and willing to work with our price range.
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November 2023 by kristi hollinsworth
Had a great experience! Appreciate Michael’s expertise. Can’t wait for our bed to be delivered!!
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November 2023 by John Lane
Michael Morrison took very good care of us. He helped us understand the differences between the different options and find the right fit for us. He did a great job answering all of our questions and weighing the pros and cons of different features. And delivery in only 4 days!
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November 2023 by Melissa Lane
Michael Morrison at Sleep Number on Westport Road helped us with our first Sleep Number purchase. He was very knowledgeable and helpful. He did not use high pressure sales techniques and was patient while helping us find the right bed. I am bringing my mom back to have Michael help her find her Sleep Number!
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September 2023 by Carolyn Coughenour
Thank you Michael for taking the time you did with us. We were truly grateful for your knowledge and patience. Lastly thank you for not pressuring us and making us feel comfortable enough to make the investment on our new bed!
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August 2023 by Rebecca S.
The salesperson (who I won't name) was too pushy. I wasn't convinced the Sleep Number style bed was going to be for us after we tested them in the store. I stated I wanted to leave and go look at some other stores and different types of beds so we could compare the differences and the salesperson talked us out of it. He convinced us that the Sleepnumber bed would absolutely be the one for us and basically wouldn't let us leave until we had purchased (obviously he's a great salesperson, so I'm not saying he wasn't good at his job). I was hopeful that we would end up loving the bed, but nevertheless, we have had it now for almost 4 weeks and I still hate it. I know many people who love their Sleep Number bed, but it's just not for me. I will say the delivery and setup was good, but now we have to deal with the hassle of waiting until day 31 of the 100 day in home trial to be able to call and schedule the return. Meanwhile I'm stuck sleeping in the guest room for another month. Very frustrating experience overall. We have since been to several other mattress stores in the area and have selected the style that we like best. The salespeople in those stores were rather pushy as well, however, this time I knew to just act completely disinterested in a purchase in order to freely remove myself from the store. I hope I never have to go through this experience again!
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August 2023 by Alisha Self
Michael was extremely helpful and his knowledge of the products was amazing. We purchased our bed and accessories without any issues. I highly recommend this store and Michael as your salesman
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July 2023 by calicokjc
We purchased our first sleep number mattress from Michael today. He was the best! Well educated on the product, great customer service, and thorough. We weren’t pressured or rushed to make a decision. 10/10 would recommend! Ask for Michael and you won’t be disappointed!
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July 2023 by Sara Armstrong
Michael was very helpful and very easy to understands especially my husband and I are deaf and he has a patience with us when it comes with the communication on the phone. I’d recommend anyone to go to him. And I can’t wait to sleep better!
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July 2023 by camilabarrera0484
Michael was absolutely amazing! Very welcoming and very understanding. Extremely knowledgeable about the product.Overall 10/10 experience!
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July 2023 by Andrea Houser
My daughter just bought her first bed! She chose to purchase a sleep number and Michael was wonderful to work with!! Thank you so much.
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July 2023 by Harley Houser
This was my first time buying a mattress and Michael was very helpful and informative to help me pick out the right one for me! Great customer service!
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May 2023 by Pam Kirchem
My husband and I visited the store on Sunday and we were met with the most professional sales associate named Michael. We tried out all the beds and immediately fell in love with the “Cadillac” of all sleep number beds. I can’t tell you how excited I am to get this bed in one month. It’s going to learn our sleep patterns and infuse cold or hot air on us and help us to sit up (when we get older - should be our forever bed). And, each side of our bed will lift independently of the other side. And we can raise and warm our feet. We also fell in love with their pillows. it was just a wonderful experience. I recommend Michael as a sales associate. He was super informative and you can tell he loves his job.
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April 2023 by Tim Cosgrove
Eric Welsh was unbelievably helpful and gracious. We are new in town and he not only helped us get a much needed amazing new bed, but was super welcoming and gave us some great destinations to visit! Could t be happier with his service!
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April 2023 by Jay “Jay T” Thalhamer
Just bought our second Sleep By Number bed. We bought it from Eric who was very customer oriented and knowledgeable - so easy to talk to and answered all of our questions.The bed was delivered and setup by Ricky and Sam. Both were very friendly and efficient - got it setup quickly . Sam programmed the bed for us and took the time to answer our questions and make sure we were proficient in the operation of it. We had some follow-up questions after the bed was set up and talked to Todd who was very friendly and helpful.Such a good experience - all of the people we dealt with were definite assets to the Company.