-
November 2023 by Susan Eichert
Great service, helpful staff. We came in twice as we wanted to wait for Black Friday sale. Staff working together to recall our first visit and make this a pleasant experience.
-
November 2023 by Evan Gribbins
Dan and Slava were both extremely helpful in helping my wife and I purchase a new mattress. The original mattress we wanted to check out wasn’t to our liking, and Dan helped us find a great mattress. He made a stressful purchase very easy for us.
-
November 2023 by Rachel S
Slava was fantastic, very helpful at explaining the differences in mattresses, what is important to understand between the different mattresses, and was very attentive to our questions and needs. He did a great job at helping us find what we needed
-
October 2023 by Erin Bassi
My husband and I had a wonderful experience with Slava at Sleep Outfitters. He went above and beyond to fit us with the best mattress & adjustable base for our needs. We are absolutely thrilled about our purchase and extremely satisfied customers.
-
September 2023 by Courtney Brinkman
My husband and I came in here to upgrade ourselves to a King size mattress. Dan sat down with us to figure out what might be a good fit for us and spent a lot of time answering our questions and having us try different bed types. We came down to 2 we liked and went home to think about it for a few days. When we came back in Slava helped us finish deciding between the two and he was wonderful as well. We are so excited with the purchase we made. Both Dan and Slava were very helpful and awesome to work with. We had a great experience at this store!
-
September 2023 by Michael Rogers
Slavs Lipskiy was absolutely wonderful to work with. Very informative and no pressure sales. It was a great experience and we can’t wait to sleep on our new mattress.
-
September 2023 by Lucy Winkelmeyer
Went to several places to find information on best bed for our needs. the Manager Slava happened to be working and helped us. He was extremely knowledgeable and helpful. He spend a good deal of time helping us find the best fit. Would highly recommend seeing him at Sleep Outfitters. He continues to be responsive and answer questions weeks after sale.
-
September 2023 by Ariana Shah
Superior mattress buying experience in Louisville. Slava helped us choose the right mattress for our needs. Loved how clean everything was and also how he gave us time and space to chat as we tried out each bed. So happy we chose to go to Sleep Outfitters.
-
August 2023 by Jay Po
I began my mattress search at Sleep Outfitters and ended up going back in the end and purchasing my new mattress from them. Slava was great. He helped me choose a mattress that fit my needs and explained the differences in each mattress without high pressures sales tactics. He was very knowledgeable and pleasant to work with.
-
August 2023 by F N
To start off I came at the whim to only look at the mattresses as I had planned to check multiple stores or brands. I walked in and was instantly greeted by Dan. I told him my budget and what I was looking for and he immediately began to set few beds for me to try. First one I tried I immediately loved, but Dan wanted me to try more before I pull a trigger onto a long term commitment. The next bed was even better. After trying few beds I decided to get one. Dan was really professional and non pushy. He had great knowledge and was able to explain every nook and cranny of the beds. After my bed was delivered I saw a commercial on TV about $300. Dollar credit and I came back to the store and met Slava. Another highly professional individual who confidently suggested which accessories to get for my new bed. The whole process lasted 10 minutes and I was able to walk away with free accessories. Now this store was my 3rd one that I checked our and if it wasn't for the professionalism of these 2 employees I probably would have moved to another store.
-
August 2023 by Eric Shelburne
We visited the Shelbyville rd location to shop for new mattresses. We discovered that the warranty from our first purchase 7 years ago was still active!! I appreciate Slav and Dan for walking us through the warranty process and outfitting us with a brand new Tempurpedic king!! Exceptional customer service. Why go anywhere else with a warranty like this?
-
July 2023 by Stephanie Pruitt
My salesman, Slava, was so patient, but best of all he was EXTREMELY knowledgeable of mattresses needed for diff people (ie side sleepers, back sleepers, etc). It was so refreshing to have a person that knows detailed information of what’s inside the mattresses and how it can help make your sleep better. Loved my experience!!!!
-
July 2023 by Erika Ford
We had a great experience at Sleep Outfitters. Slava explained the differences between the mattress options and helped us find the best fit. I would highly recommend looking here for a mattress!
-
June 2023 by Ethan Haverty
My wife and I were looking for a little information and to see what kind of price points there were out there and we ended up getting so much more. Slava spent so much time with us going through all the features and making sure we understood everything. We were never pressured on pricing or purchasing the product which was nice. All in all a great experience and I feel comfortable recommending this store to anyone.
-
June 2023 by Arwald C
Slava was our sales rep and he was great! He showed us 5 different kinds of beds and explained the technology in the mattresses. We made a purchase and he threw in a discount and a few free things too.
