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January 2026 by Bobby Jacob
I talked to like 25 customer service agents I was givin the run around ,and straight lied to for 2 weeks on the same one issue still not resolved
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December 2025 by Gary Smith
Staff is watching basketball. Told me he’s not available
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November 2025 by Delshawn Green
Matthew had good customer service
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November 2025 by Meredith Powers
not impressed
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November 2025 by Roberto
Like everyone knows garbage,bad service, billing practice deseptive, mobile service low quality,get T-Mobile quite better
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October 2025 by Denise Babenko
Wish I could remember the representatives of the name he was amazing
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October 2025 by iKhwaja
Bad customer service from Matthew, he needs to learn how to respect customers, we are not beggers and we are paying customer, I get it was 40 min to closing time but to using profanity is not acceptable.
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September 2025 by Corey Stewart
Nothing like showing up to the address that says open only for the whole freaking stores not there. WHY ARE YOU PUBLIC IF YOURE NOT EVEN THERE
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August 2025 by nikki butkus
Spectrum wireless is our trash. Seriously the worst cell service I have ever had. My phone will never (has never) connected to any WiFi. It’s supposed to be unlimited but it caps out after 4 days. Literally 4 days. Yes I stream a lot, but that’s not unlimited. If you are looking for a cheap crap service the Spectrum is the place to go, outside that quality is not in the contract. Absolute WORST SERVICE EVER! If I could afford it I would go back to t-mobile, but I’m balling on a budget. Can’t stress enough how crap spectrum service is. Don’t get sucked in or believe their lies. It’s cheap garbage. The only benefit is that it is cheap.
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August 2025 by PAMELA WONGUS
It's really clean. Good service
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August 2025 by mirla
I just went there and a white lady didn’t even give me a chance to explain what I wanted . She is a bad costumer service I am very disappointed
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August 2025 by Anita Besongo La Douce
I had a great experience ❤️
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August 2025 by Katherine Kinsolving
Very helpful and very nice.
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July 2025 by Sam Hughes
I’m tired of spectrum employees trying to sell me internet while I’m shopping at Kroger, that alone keeps me from switching services. Stop bothering potential customers while they are out getting groceries. If I am interested in switching providers I will seek it out.
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July 2025 by david p
The slowest people working at a Spectrum store I’ve ever seen. They will literally make eye contact and not say a word. They won’t ask if they can help. A perfect example of WHY I’m switching to AT&T. If I could give negative stars I would!!!
