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February 2024 by Stacie Mayfield
We usually doordash! Great pink drinks!
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January 2024 by Karlee Campbell
I only used the internet.
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October 2023 by Robert M.
Slowest Starbucks around. Twenty minute ordeal to get anything in the morning. Waste of time.
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October 2023 by Chris “The Avenger”
I go to Starbucks constantly, all across the city and country.I mobile order most of the time but let me tell you, I’ve also experimented drive thru and walk in. This Starbucks can’t get any of them right.I’ve waited anywhere from 30 minutes to and hour for all three methods. In fairness they are busy, but so are all of the other Starbucks I go to. On a few occasions I had to ask where my drink was and on one occasion I was told someone must have taken it, which is just silly because I was there the whole time and my name was never called.They rarely have the little sticks to prevent spillage, they often don’t have the guards to keep my hands from getting burnt AND they don’t use two cups if they are out of those guards. So I am walking around like shifting my coffee from hand to hand like I’m trying to fast break down the basketball court and slam dunk it.Frequently they have piles of boxes in the waiting area, I imagine if that’s the case their storage is crammed and certain doom for anyone who might be trying to egress from there.On a couple occasions I ordered ahead to walk in and pick it up, and found that the dining area was locked and closed, so I had to get in line for the drive through which was like a demolition derby. Cars everywhere for the same reason, then I waited forever.They have been “On Strike” twice in a year, closing the entire store. Most recently there was a letter on the door that said if you orders for a mobile pickup to call corporate.It’s a miracle for these that the company sees this and allows this location to continue behaving this way. If anyone should be on strike it is the customers. I complained on the app a number of times and no one seems to do anything. Same lousy workers doing the same pitiful work.My recommendation, close the location, once all these “union” workers quit, hire new people and start over.I’ll start adding photos and videos later. Maybe someone will care.
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September 2023 by Zachery Wilson
They were OK taking 25 minutes to make a drink, piss poor
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September 2023 by Nichole Grotkopf
Being a former Starbucks Partner, this location is absolutely disappointing. Both times I’ve come through before 7am it has taken me a full 15 minutes to get through the line for one drink. When I come in the afternoon, the drinks are made wrong ( I would know ) and the bathroom was filthy. The bathroom cleaner (containing bleach) just sitting on top of the baby changing station is unacceptable. This is 5 minutes from my store where I work but I would rather drive to a different location. Being an ex partner, you need to do better.
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September 2023 by Felix Rodgers
There was mold in my drink and also only two people working. The DM and SM, Pam and Thomas need to do better.
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September 2023 by Ethan S.
Tried to get a sandwich and some tea in a time crunch in the afternoon and sat in the drive thru line for 10+ minutes. There were maybe 5-6 cars. Don't come if you need it quick
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August 2023 by Tyler Gibson
As usual, the drinks and food are great. The service is where this particular Starbucks struggles. Wait times for our drinks have been at least 30 minutes twice over the past month. This is the only location in Louisville where we experience this.
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August 2023 by Ryan D.
I hate that this is the closest location to me. Every time I come here they take 3x as long to get your drive through order than any other branch
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August 2023 by JozARTSY
The cake pops are always 10/10. Drinks can take a while when there’s lots of customers waiting but that’s expected at Starbucks. Delicious almost every time ! ???
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August 2023 by Brandy Kaelin
Clean place with good service! The guy helping us was so friendly and helpful. Our order was perfect. The price at this location was cheaper then at our normal location! An they made our drink right almost worth the drive for good service better price and good customer service. Our Starbucks is a three star. Service is much slower but worth the wait!
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June 2023 by Adrian Miranda
I was here 7:26 pm and the Doors was closed and was people working inside the hours is 5:30 am to 8:30
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May 2023 by Bobby M.
Good location. I've been here about 20 times. I always get the same thing (large peppermint mocha with whole milk) and it always tastes the same. 1 out of the 20 times I asked for my thing and they gave me a medium instead of a large. I was thinking as driving off about whether it was worth it to go back. I really wanted a large for the caffeine boost so I did go back and went full Karen on them. Just kidding, I just said how it was supposed to be a large and the lady remade it with some sass and vigor. She did not add the whole milk but I was like whatever, good enough and drank it. Solid location, 8/10 I will never say "vEnTi." It's large. I want a large drink. Thanks. Sometimes when I say large they correct me and say "Venti?" Are we really playing this game
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April 2023 by Willy K.
As always Starbucks does the trick! The drink goes down smooth and they even put some brown sugar on my who cream and I didn't even ask! Made it so much better!
