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March 2023 by Rob S
This is no longer a Starbucks it is Moby Coffee, (not very good). Sad to see Starbucks pull all stores out of downtown Louisville!
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February 2023 by CJ Bowen
I was picking up an order for friends so I couldn't actually review any of the food or drink. However, as a past lead & supervisor I was quite humbled by how personable and quick they were amid their rush. This was an excellent experience and I would recommend this one to anyone stopping thru Downtown Louisville.Have a great day loves!
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November 2022 by Jeffrey Moore
Barely any staff. Just two girls to run the whole place with the line overflowing into the hotel.
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October 2022 by Mariah Gray
Hope and Daniel are always so helpful! Top notch customer service every time we go in.
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October 2022 by Arlene Hayse
My iced coffee was horrible. It did have the quality taste that I was looking for. The pumpkin muffin was good though.
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September 2022 by Denise L.
My saving grace each morning for my cold brew run. They are limited on hot food items if you come after 10 AM unfortunately.
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August 2022 by Tara Wright
New fav location on 4th st. The ladies are always so friendly smiling and happy to engage in conversation. I see these bad reviews and dont even understand because ive always had a great experience at this location. Very clean and they get to your order right away while making small talk while u wait for them to fix it. Highly suggest this location for anyone downtown or nearby. Wasnt sure what i wanted and just told her a flavor and what i liked and she suggested a great drink that fit what i was looking for. Keep up the amazing work ladies !
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August 2022 by Hero V.
nice people, kinda busy. didn't hate the drink that they recommended but probably would order something different.
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August 2022 by Joseph Huff
With the heat as it is, their AC is working lovely. The staff have been like family and try there best to help the customer.
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August 2022 by Mike
Waited for 15 minutes to order a black coffee and was told “we are out of coffee but you can go down the street to ……. and they may have coffee, if they’re open.” Is it too much to ask to throw some coffee grounds into a filter and push the brew button in between Frappuccino’s and iced passion fruit teas? It’s not that great of coffee, just convenient and somewhat consistent and am at the tipping point of their inconsistent service which includes long waits and not being open when advertised.
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July 2022 by Esteban A.
I ended up staying and studying until closing time, when suddenly I heard the guy behind the counter (manager?) yell "Yo man! We're closed, look at the clock!" As I was gathering my things, a man and his little son just stepped in and the same guy motioned as if to shoo them away and said "get the hell out we're closed!" Not surprising since it's Starbucks .....
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July 2022 by Marc Wright
Always felt Starbucks was overpriced, coffee was good though and the breakfast sandwich was just what I needed.
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June 2022 by Victor Neugebauer
I have been to many Starbucks in my days, like everyone. This experience stood out to me in many ways.I ordered a Frappuccino. A milkshake basically. I was the only customer in there. So a couple minutes after the baristas had finished conversing about something they asked to take my order. After getting interrupted 5 times (with additions to the story one was telling the other one) and the order was finally placed I was given an awkward and almost pushy instruction on how to leave a tip.Now back to the product itself. The person making my order was actively eating snacks WHILE preparing my order. How is that sanitary in any way? The whipped cream added on top is supposed to be fluffy. Or at least resemble whipped cream. This was just straight up cream. It had the viscosity of 5 day old milk being left in the sun. But I did finally get my order after close to 10 minutes.Ultimately because I am a nice guy, I took my order, walked outside and threw it in the trash. Before I made it to the trash can it had already covered my hands in chocolate syrup and melted .. I don’t know what.. and also stained my t shirt. Sloppy delivery and overfilled cup.Beyond disgusted with presentation, quality and service at this place. It really was a unique experience.
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April 2022 by Donna Giovingo
It’s Starbucks so of course good and Service was great BUT they were not prepared for a convention to be in town. Ran out of all food also and waited 45 minutes in line for a coffee since not enough staff
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March 2022 by Ljf F.
10/10 do not recommend there was a homeless women in the coffee shop screaming at people no one did anything about it, and I waited in line for 40 minutes for 4 coffees and they got every coffee wrong!