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April 2024 by Paige Evola (Shopping Email)
Usually love coming to this location but today was just horrible. The guy on the drive-thru kept cutting me off, couldn’t even finish a sentence before I got asked “k, anything else”, like yes. Let me finish my sentence. I asked for extra drizzle AND to line the cup and there was maybe 1or 2 lines on the cup. I came back inside and asked them to remake with extra caramel that I originally asked for and said, “ no, it’s there” and I simply said “no it’s not, I come here often and it’s never been like this” so she said “yeah I guess I’ll ask them to remake it” like I was a problem asking for what I paid for. Very disappointing. I get it. We’re all busy and have things to do, but don’t rush me and don’t make it seem like I’m a problem asking for what I simply paid for. After this interaction, I’ll most likely be going to another location. The people behind the counter were too busy gossiping about another employee instead of making the customers happy. So very sad, no I know you don’t like the customers or the people they work with. Yes, we can hear everything you say back there.
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March 2024 by Inalvys Reinoso
Is very pleasant coming here ever.... ?
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March 2024 by Randy Bolton
Dig this location.
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February 2024 by Roy Suarez
extremely friendly staff, they were fast and courteous.
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January 2024 by Brian Perkins
I always love Starbucks. Great consistent experience.
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January 2024 by Yolanda Baker
I come here all the time. Never had an issue with this or any other location. But today- in 2024. I take it since they have a little contract now they can be as unfriendly as they like. The person at the drive thru was nasty. Made my drink incorrectly. I go go in the person making the drinks tried to give me syrup to put in the drink I paid $7 for. Drink was still nasty- something was off with it. Called. John, the young.store manager argued with me and hung up.Do better. John is a horrible and unprofessional so call shift supervisor.
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December 2023 by Georgie Yarb
Citrus tea was good ?
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December 2023 by Rhonda Spillman
They took our mobility order online and when we arrived the doors were locked and we had to go thru the drive thru line which took 20 minutes, so much for ordering ahead.
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December 2023 by Veronica
Had the rudest experience with the barista while trying to pick up my mobile order. When I got up to the window they didn’t even say anything, I sat at the window and waited for 15 minutes past the time when my order was supposed to be ready. They also got my order wrong but she was so rude and I didn’t want to ask her to make it properly and wait another 20 minutes.
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December 2023 by Greg scott
Just left here the young man I told me him extra caramel they only put a drop on top and nothing around the sides the young man said you have to tell us but aren't most drink have caramel around the side for 7.47 I shouldn't be a problem to do my drink right 12/02/2023 5:11
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November 2023 by Tom Prowda
Always a pleasure, the staff at this location are always courteous and friendly. Their wifi beats the pants off the wifi at the Budgetel motel, which is nearly non existent. Almost always a very relaxed unhurried vibe.
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November 2023 by Kody Yount
Steer clear of this Starbucks. There are many better ones like the one at the corner of Hurstbourne and Taylorsville.They are rude and unaccommodating here. The food isn’t prepared properly and the drinks aren’t the right temperature either.
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November 2023 by Joseph Campbell (Joe)
Usually this one is packed with a wait but they seem to b doing better but their food coffee and service is always on
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November 2023 by Raven
Everyone is always friendly here and they are always very quick with everyone's orders!
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November 2023 by Sam Allen
As of nearly 2024, this Starbucks is a fantastic location. I say that because I have been visiting since 2010 and the staff there now have nearly perfected all aspects of the process. If you mobile order, you can do it with confidence that your order will be ready and well-made, regardless of whether it is a hot drink, cold drink, or food item.The only thing I would recommend is avoiding the drive-through and parking lot in general as it can be a little cramped and difficult to navigate (at least for my tastes); you are much better off parking somewhere else in the area and going inside to place and/or collect your order.
