The Kia Store offers a wide selection of new, used, and certified pre-owned Kia vehicles, including sedans, coupes, trucks, and SUVs, suitable for various needs and lifestyles. Customers can schedule test drives to get an up-close look at the models and learn about their features from friendly staff. Many customers appreciate the helpful and patient service they receive, with staff members like Chase, Tony Croom, and Corey Sullivan going above and beyond to meet their needs and ensure a smooth buying experience. Several reviews highlight positive experiences with car sales, including trade-ins, leasing, and auto loans, emphasizing the dedication of staff to find the right vehicle and deal for each customer. However, some reviews mention issues such as disorganization, poor communication, and a lack of record-keeping, which can lead to frustrations, especially regarding vehicle servicing and tire records. Despite these concerns, repeat customers have been loyal for years, praising the dealership for their long-term service and trust. Customers also note the importance of asking for specific staff members, like Chase, who is known for his kindness, patience, and excellent customer care. Overall, The Kia Store is committed to helping customers find the right vehicle and providing various services, including parts and auto service, making it a convenient place for Kia owners and prospective buyers alike.
