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October 2023 by Paul Kilbourne
Service was great. Most of the other washes in the area provide free window and dash cleaner and clean rags to use. This location has a vending machine.
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October 2023 by S W
Car is clean, paid for the 10 dollar wash. Vacuums on the right have low suction. Over all not bad.
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September 2023 by Cortney K.
Update: I received a call a day after submitting my claim and spoke with a very nice man who went over my claim to get me on the right track. After that call, I took my car to their offered appraisal and currently waiting for a call back. We used to use Thomas car wash a lot as I saw the value they had for washing cars and good pricing. Their prices have gone up, just as everything else has in the past two years. Unfortunately, I lost my car's antenna cover while at the car wash but didn't realize it right away( kids in the car). I was unable to get back to the car wash on the day it happened so I called multiple days only to leave multiple voicemails and never received any response. It was just an antenna cover, not the end of the world. So I finally was able to stop by the car wash to speak with someone only to have them say they had none. And they mentioned to submit my claim online and (hopefully) someone would speak with me. I doubt anyone will reach out, as it's past their 72 hours of mark. I'll keep y'all posted on any feedback from Thomas Car Wash!
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September 2023 by Eliza
Complete waste of $20. They let me go through twice and my car doesn't look much cleaner than it was before. Don't bother unless your car just needs a light clean.
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September 2023 by Nikki Hansen
The attendants were polite and helpful. I have been to a few car washes in Kentucky and left with my car still dirty in some spots even after getting the most expensive package. My car is spotless and shiny, even the tires. They give you what they advertise here. I will actually be a repeat customer and I would recommend this place to anyone. When you get done you have access to sweep your car at no extra charge. They are constantly running and get the job done. There is a hose on each side of your parking spot for easy access with trash cans on each side. Now I feel like going to the car wash is worth the money!
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August 2023 by Rachel P
This place is a local treasure! Pricing is fair, they are incredibly efficient getting everyone through the wash, and their additional perks (rubber/plastic mat washing area, high power vacuums, restrooms) are well-maintained. I also really appreciate the humorous informational signs while waiting to go into the car wash! Overall a welcoming place to go maintain the cleanliness of your vehicle. I highly recommend them to everyone I know!
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August 2023 by Melanie Sharpe
I've had a monthly membership with Thomas's carwash for a while now.The wash does a great job on keeping my car spotless. The vacuums are free to use, with the wash, which is nice.Staff seems very nice & helpful.Definitely recommend Thomas's to anyone who wants a pretty ride.
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June 2023 by Zack Shunnarah
I’ve had my membership for a few months now and I began with the unlimited ultimate wash package. The first wash, the buff and shine ripped my driver side windshield wiper off. I thought maybe it was a fluke so I kept the ultimate wash and went a second time, ripped off a second time. I downgraded my package to the works wash without the buff and shine so I could avoid the issue. Now in 3 separate occasions, I’ve had my truck washed, the system had me on the ultimate wash instead of the works wash and ripped my wiper off each time. The employees said cars get out of order sometimes which is no excuse. I’ve paid more for windshield wipers than I have this membership. I filled out a form on their website for damages weeks ago after the 4th or so rip off and have not heard a thing from the company.
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June 2023 by Chrstopher Thomas
Better, cheaper. More convenient location. So I went to Zips on Dixie yesterday and it's 5 dollars more and my tires are not anywhere close to as shiny as they and the whole car was when I went to Thomas.
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May 2023 by Baby Nikki
I used to love this car wash, and even had a monthly membership! I had to cancel it though because the workers there would guide me on wrong and carelessly so i eventually had to get a realignment for my car. I used to love the old workers but the new ones don’t even look when guiding you on, don’t seem to try to spray the dirt off and put you to close to the other vehicles. I really enjoyed this car wash and i hope to return one day!
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May 2023 by Steve Sellers
Nice place. Friendly employees who seem to care about you and your vehicle. Wash seems pretty safe regarding paint. Vacuums are nice and do a good job as well. Update, still.a great place. Vacuum was super strong! Don't point at anything you want to keep. Lol
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May 2023 by Georgette Reynolds
the wash was great and my car was very shiny and clean but I did have grease smear down the length of my car on one side
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April 2023 by Harris Yussman
Thomas Car Wash is the best In the city. Eli and his family owned business takes pride in serving the Louisville area. You can't go wrong with th monthly passes.Harris Y.
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March 2023 by Sara D.
My car had developed an off musty smell since winter. I tried a few different things at home to try to kill off the damp smell but nothing worked. I made an appointment for Thomas Car Wash car detail online--super easy! When I got to Thomas, the guys were very friendly and welcomed me. We went over my car together, pointing out the issues I've been having with the carpets and weird smell. A few hours later, the horrid damp smell in my car was GONE! I can drive my car with the windows up again--hallelujah! Bonus: The next day, I picked up my brother-in-law from the airport. My brother-in-law is known for his orderly cleanliness. To my delight my brother-in-law said, "This is the cleanest car I have ever been in."Thanks again, Thomas Car Wash!
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March 2023 by B Pacanowski (MrPacanowski)
I have the unlimited plan. As often as I go, trust me, I get my money's worth. They have friendly workers there who are really quick to help and are knowledgable in the topics at hand. I really can't say enough good things about this location. Value, friendly, and exceptionally reliable wash machines. ***** = 5 StarsServices: Vacuuming
