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February 2024 by Ernesto Rodon
Doesn't work warm sometimes
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February 2024 by Sandy Gonzalez Tamayo
It went from being my favorite car wash to being a total disaster. These machines DO NOT WASH ANYTHING. I think you make enough money to maintain or just close your place. I feel cheated. pay for my car to come out dirty as it came in. shame
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February 2024 by Luis Rodriguez
It is 9:15 am and it should open at 8 am and even then it is closed with some cones at the entrance although the place is open, I asked them and no one answers anything
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February 2024 by Lauren Steele
I just left this car wash. It was very disappointing. Tire shine not working the water power sprayer not working. My car was still all wet when I left. And I've been paying the $35 monthly package since they opened.
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February 2024 by Margie Braun
The Thomas on preston and fern valley rd is not good. The one on hurstbourne lane and Taylorsville Rd is a lot better. They spray both sides of your car and also the back.
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February 2024 by Ů BéĘŽý
I'm about to REVOKE my MEMBERSHIP! This place used to be good spot but it seems as if someone is cuffing the money because why is everything broke??? These MEMBERSHIPS ain't CHEAP!!! Along with the things that don't work inside the carwash the vacuums have no suction. It's time to go explore other options
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February 2024 by Dean Crum
Never open
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February 2024 by Darren Lawrence
When they have equipment down and not working they don’t discount anything. Yesterday the whole place was down both times I went. If you compensate the monthly billing it would be nice. The tire wet on the right side was down over a month. They never tell you that because you don’t notice it unless you watch. Also the water jets are down all the time
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February 2024 by Dayanys Casas Hun
Terrible place, they don't know how to direct to enter
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February 2024 by Greg Carter
This car wash is a joke. The dryer is not working. It’s not spraying out the wax because it’s broken. It’s got a big leak showing I said something to the guy manager named Sam. I told him we needed to put a sign out there because people were paying extra five dollars and it was not working and he said he would take that into consideration, do not take your car here everything is broken or taking your money
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February 2024 by Boobie Head
Deserves ZERO STARS‼️‼️‼️. I’m not sure about other locations but this place is trash. Always closed can never just pull up and wash your car. Extreme lines and a broken car wash and clogged vacuums just go down three lights on Preston there next to captain ds thera a do it yourself that’s been around for 25+ years don’t let Thomas steal your money for non assessable services. I canceled my membership I suggest everyone do so!!!
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January 2024 by Zach Mohammed
I'm so mad at this location I have been going there 5 times between business hours and the employees be there but they close the entrance for some reason and don't let nobody in and they keep charging my card and when I call them they don't pick up the phone
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January 2024 by Tim Hall
They have only had vacuums available two days this week. Being from MI I know how it is important to get thesalt off cars. I don't understand why this is happening.
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January 2024 by Richard Schnelle
I miss the Bardstown Rd one , they were the best! The Hurstbourne location doesn’t dry the rear window.
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January 2024 by louis serapiglia
It's a great place for a quick wash.