-
January 2024 by Dolly
Gas and a drink. Quick in and out. Oh yes and a potty break.
-
September 2023 by Riad Otoum
Thorntons at the Paddock is a sweet paradise! Their chocolates are divine, and the service is exceptional. It's my go-to for indulgence and gifts. A chocolate lover's dream come true! ⭐⭐⭐⭐⭐
-
August 2023 by Michael R.
The biracial female that works evening at this Thortons location 4740 is the most unprofessional, rude employee I have dealt with in a very, very long time! I go there at least 4 times a week usually between 7 and 8 p.m. I order the same thing every time and I every time I step to the register I have to get her attention because she is always on her phone and doesn't acknowledge me as a paying customer. I also need a bag every time and every time I ask her for a bag! she doesn't open the bag and place your items in there, she places the bag on the counter and immediately gets back to her phone. I, as the customer have to open my own bag and place my items in it. I always say thank you and have a good evening and she never responds, ever! I will never patronize that store again and I am also going to advise my family and friends to never go back to that store for anything! I will be calling this store early tomorrow in hopes of speaking with a manager to voice my concerns. This is 100% unacceptable!
-
August 2023 by David Lucas
Dirty bathroom, blood on floor. Items were signed incorrectly.
-
July 2023 by Dani D.
I just saw the handicap customer @wintermarie5 page who legs are paralyzed tiktok video posted 20min ago of how ur employee Vickie at 2007 Brownsboro KY location refused to help her! Ur employee Vickie was very rude, nasty & insensitive to her as a handicap person. U should be shamed to have Vickie work at ur business. YES SHE WAS ABLE TO ZOOM HER PHone CAM IN WINDOW TO GET Vickie profile pic of her to put on her tiktok page along wwith her brownsboro KY address. Ppl have identified Vickie!! U OR VICKIE DONT KNOW THE POWER OF INTERNET!! Perhaps a lawsuit violating her rights & harassment as a handicap person Vickie violated. PERHAPS u rather hear from LAWYER!
-
June 2023 by Jeff M
Go in this morning to get a dozen donuts and they are out of boxes. Annoying but not a big deal. I go up to the counter to get my gas and put my rewards number in and was informed that rewards aren’t working now. Really? Probably wouldn’t have posted this bad review but two weeks ago I go there very early in the morning and the doors are locked with no one in sight. Speedway has just gained a new customer.
-
June 2023 by Alan Wade
I hate leaving bad reviews especially when it’s a place I really like, but it is what it is. It’s 2:24am on a Tuesday night (wed morning), all the lights r on, musics playing over the speakers and an employee is easily seen behind the counter talking on the phone. About to open the door to walk in, the girl inside turns the mic on and announces that she’s closed. This has happened more than once just n the last two weeks. It isn’t a bathroom break. There r no fuel trucks refueling their tanks or deliveries being made…I just don’t get it. Once, here or there, ok…but multiple times n such a small gap of time…it’s just uncalled for. Thankfully, Speedway is open a few Blocks down.
-
June 2023 by Sandra Johnson
Taiona I think is how you spell her name, wonderful person, very friendly and I will come back to this location because of the way she treated me. Thank you5/25/2023 at 12:48am when I stopped at this location.
-
March 2023 by Clint
Gas price gouging all through pandemic and after still. Shameful.
-
January 2023 by Eric P. Carter
Stopped by around 2 AM and doors were locked. 2 employees just walking around, one noticed me and mouthed just a moment. I have been standing here for a least 10 with no sign of them coming to the door. Think I will just start going to speedway.
-
July 2022 by Jay Bruck
The men's bathroom was as disgusting as I've ever seen.
-
June 2022 by John Jimmy
I tried to stop here for some snacks, after work. It was late, and I assumed places like this were open. The front doors were locked. I guess Thornton's doesn't want my business.
-
May 2022 by Savannah Lampton
this Thornton is ratchet and nasty. Their toilets have butt gravy all lather up on them. The fizz freeze machines never have a drink in them. Their donuts or never stocked up and when they are there but gravy all over them. this thortons and need some help and their cheese is literally rotten. Never go there
-
April 2022 by Charles T
Rudest lady I have ever came across in a retail. I start this morning to get gas. I asked for $20 on pump ten, She rang me up for $40 on pump seven. After going outside and the pump not work I go back inside to see why is the only thing she says is You said seven He proceeds to argue about it.
-
February 2022 by Jim H.
Great gas station/convenience store. The parking area is spacious and well lite; the c-store is well stocked, clean and bright. Staff was efficient but not overly pleasant or friendly. They did their job but without a lot of enthusiasm.
