-
March 2024 by Octavia Thomas
Thank you Andrea for helping me today, I appreciate you!!
-
March 2024 by N G
Andrea's customer service was exemplary. As I entered the bank she welcomed and greeted me with a warm smile. Any question I asked was answered politely and professionally. She is the illustration of great customer service.
-
March 2024 by Shiela Adriatico
I went here for autoloan and they were so accomodating. The process was so fast, their response was quick may it be via call or e-mail. I would recommend Heather Smith. She was helpful in every question I asked.
-
March 2024 by Molly Orman
Lynn and Heather Smith were absolutely amazing and I highly recommend this branch! Heather walked me through every step of the process and was very patient and happy to answer any questions I had. She was incredibly thorough and eased any worries I had. If I could give more stars, I would!
-
January 2024 by Britt Roarx
Heather Smith was such a delight to work with on our loan. She was very quick and made it convenient for us and our work schedule. I will definitely recommend her to my family and friends for any of their needs.
-
January 2024 by Rita Holliday
My most recent interaction with Transcend was with Heather Smith. She was very friendly, prompt and professional. She took care of my needs right away. As a member for over 30 years I have never had a bad experience.
-
January 2024 by Marco Evens
Heather Smith helped answer every single question I had and then some. Highly recommend as I have been a member of Transcend for years.
-
December 2023 by bcox1211
I want to say Transcend team, Jamesha, Miriam, and Mathew had great customer service skills and they were very knowledgeable in there field! I highly recommend this credit union!
-
December 2023 by Dwon Walton
Jamisha, and Miriam was greatly appreciated with the help and service they provided me, was a big help in leading me to refinance my new vehicle which helped me save money, as well as helping me with a great rate I would highly recommend both jamisha and Miriam to assist with any help that that is needed.
-
November 2023 by Leroy Holden III
Great location. Jamesha is amazing. Very helpful and knowledgeable. They are lucky to have an experienced teller like her. Her customer support is unmatched. She definitely keeps a smile on my face.
-
November 2023 by Christine Harris
Jamesha, Yedidya, Sevi, and Miriam all are very friendly and knowledgeable about the bank services and always promote the organization new event. Just a delight to see when coming into the credit union.
-
September 2023 by Brianna Lazier
I would like to thank Miriam and Jamesha with an extremely special thanks to Yedidya for being SOOO helpful to me this morning! I had a fraud charge and was leaving out of town at the same time, and they were efficient, thoughtful and helpful! It makes a huge difference when employees treat you like family. Thank you guys soooo much I will recommend this branch to everyone!
-
September 2023 by Super Star
I love banking with transcend credit union. When I all I’m the door they make me feel so welcomed I’m like family. Yedidya was So helpful. I look forward to my next visit.
-
August 2023 by Angela Johnson
Miriam is an excellent, intelligent people oriented managerShe definitely cares about the customer. Jamesha& Yedidya are always pleasant, extremely helpful and professional. This is because the have excellent branch management at this downtown transcend credit union. The entire office provides awesome banking services. They deserve any employee quirks ( good) for their professional & knowledgeable job they perform. Thank you, Customer
-
June 2023 by Jacob Burress
Transcend, and Jamesha in particular, have always been friendly, nice, and wonderful to work with. From checking account questions, cashing money, travel inquiries, and anything else you can name, my wife's and mine questions and needs have always been met! We are truly satisfied with our credit union.